ClariCleanse AHA & BHA Exfoliating Cleanser Mandarin / 150ml Reviews

4.7 Rating 6,213 Reviews

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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Ani S

Verified Reviewer

Incentivized

“Is working so well is just amazing”

Helpful Report

Posted 3 days ago

“The product remains the same as previously, but I really miss the jars as well as the colours used for different things. Now everything is in these white tubes which can't be reused, and all look the same. It used to be easy to reuse the jars (or recycle them), but also have different products in the cupboard and identify immediately that the this was a specific wash (I usually buy two different ones). I'm also always worried that I won't get everything out of the tube and so it'll be ineligible for recycling. The jars could just be washed out.”

Helpful Report

Posted 2 weeks ago

Hi Ruth, Thank you so much for sharing your feedback with us. We’re glad to hear you’re still enjoying the product itself, but we completely understand your concerns about the new packaging. Many of our customers appreciated the jars for their ease of reuse and recyclability, as well as the ability to quickly differentiate products by colour. We transitioned to tube packaging as part of a recent update, but we recognise that this change may not be suitable for everyone. Your insights on recycling and maximising product usage are particularly valuable for us to hear. We’ll be passing your comments on to our product development team, as sustainability and usability remain a big priority for us. In the meantime, one tip that may help is storing tubes with labels visible to make them easier to identify, and rolling or flattening the tube as you go to help use every last bit. We truly appreciate your loyalty and your thoughtful feedback; it helps us continue to improve. Thanks Facetheory Team

Posted 1 week ago

“The cleanser is lovely and light and cleanses well. Removes make up too. Only downfall I would say is the packaging. Would have preferred this in the old glass jars, less waste. I dont like the new metal tubes as they are quite difficult to squeeze the product out of as you are reaching the end. The packaging let's the product as a whole down for me.”

Helpful Report

Posted 2 weeks ago

Hi Priscilla, Thank you so much for taking the time to share your feedback on our ClariCleanse AHA & BHA Exfoliating Cleanser. We’re so pleased to hear that you’re enjoying the light texture and cleansing performance, and that it’s working well for makeup removal. We also really value your thoughts on the new packaging. We understand that the switch from jars to metal tubes can feel different, especially towards the end of use. This change was made with sustainability in mind, as the aluminium tubes are fully recyclable and designed to reduce plastic waste. That said, we completely appreciate that ease of use is just as important and your comments will be shared with our product development team for future improvements. Your input helps us to keep making our products—and their packaging—better, and we’re grateful for your support. Thanks Facetheory Team

Posted 2 weeks ago

Iniego L

Verified Reviewer

Incentivized

Author didn't leave any comments.

1 Helpful Report

Posted 1 month ago

Fern R

Verified Reviewer

Incentivized

“I have really enjoyed this cleanser. I love the fragrance (light, fruity - I like a fragrance I know some don't). But the product leaves my skin feeling clean but not stripped, I've had no reaction/sensitivity at all and I've used morning and evening (not sure if I'm meant to!). Its great, can't wait to try more Facetheory products!”