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ClariCleanse AHA & BHA Exfoliating Cleanser Mandarin / 150ml Reviews

4.7 Rating 6,225 Reviews
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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

I don’t see anything different especially for blemish’s
Helpful Report
Posted 3 days ago
Gorgeous and very reasonable
Helpful Report
Posted 1 week ago
Hi Tracy, Thanks so much for your lovely feedback! We’re pleased to hear you’re enjoying the ClariCleanse exfoliating cleanser and find it great value too. It’s wonderful knowing it’s been a positive addition to your routine. Thanks Facetheory Team
Posted 4 days ago
I love this product but since changing from the glass pot to the metal tube I will be looking for an alternative I could wash the glass to recycle - I can’t do this with the metal tube Annoyingly however I try to manipulate the tube it regularly decides to continue squeezing out so I am always wasting the product
Helpful Report
Posted 1 week ago
Hi Michelle, Thank you for sharing your feedback. We’re really glad you love the ClariCleanse formula, though we’re sorry to hear the new tube hasn’t worked as well for you. The shift from glass to aluminium was made to make our packaging lighter and more travel-friendly, as well as to reduce the risk of breakage. We understand your concerns about recycling and product control, aluminium tubes can be recycled in most household programs once fully emptied and flattened, but they can sometimes be tricky to handle. We’re currently reviewing improved dispenser options to reduce waste and make it easier to use every last bit. Your input is extremely helpful in this process. Thank you again for taking the time to share your experience. Thanks Facetheory Team
Posted 4 days ago
The cleanser is amazing (I’ve been using it for over 5 years), but I literally can’t recommend it anymore due to the terrible packaging! It leaks everywhere, goes all gunky around the opening, and it’s so much harder to get the correct amount which is causing a lot more waste! PLEASE go back to the glass jars I BEG, I used to tell everyone to buy from facetheory but this rebrand is atrocious - will be looking for an alternative cleanser when this one is finished
Helpful Report
Posted 1 week ago
Hi Chloe, Thank you so much for sharing your feedback and for being a loyal ClariCleanse user over the past five years, that means a great deal to us. We’re truly sorry to hear about your experience with the new packaging and understand how frustrating it must be dealing with leakage and product wastage. We’ve made the switch away from glass to reduce breakage during transit and improve recyclability, but your experience shows we have more work to do in perfecting the new design. I’ve shared your comments with our product and packaging teams so we can review this further. Thanks Facetheory Team
Posted 4 days ago
Author didn't leave any comments.
Helpful Report
Posted 1 week ago
Hi Jyotika, Thank you so much for your 5-star rating of our ClariCleanse AHA & BHA Exfoliating Cleanser! We're delighted to know you're enjoying it and appreciate you taking the time to share your support. Thanks Facetheory Team
Posted 4 days ago
Easy to use, kind with your skin.
Helpful Report
Posted 1 week ago
Hi Elisa, Thanks so much for your review! We're pleased to hear that ClariCleanse feels gentle and easy to use. It’s formulated to deeply cleanse while staying kind to your skin, so we’re really glad it’s working well for you. Thanks Facetheory Team
Posted 1 week ago
I’ve been using this cleanser for years and had positive experience. But since ordering the last batch in a tube, my skin seems to have gotten worse. More congested than if I don’t use it all, so I swapped for a different cleanser and it has improved. I’m not sure what’s going on there, if something changed in my own skin or if the formula has been tweaked a bit but sadly this no longer works for me.
Helpful Report
Posted 2 weeks ago
Hi Maria, Thank you for taking the time to share your experience. We're really sorry to hear that your recent tube of ClariCleanse hasn’t been performing as well for you as before. The formula itself hasn’t changed, but the packaging was updated last year to a recyclable tube, which may alter how the product is dispensed or how much is used at a time. Sometimes even small changes in routine or skin condition can affect how exfoliating products behave, especially if your skin has become more sensitive or dry. It may help to reduce the frequency of use or try applying a smaller amount to see if that improves tolerance; however, we completely understand your decision to switch for now. If you'd like, we can verify your batch number to confirm details and ensure everything is in perfect condition. Just reach out to our support team so we can assist you further. Thanks Facetheory Team
Posted 2 weeks ago
Author didn't leave any comments.
Helpful Report
Posted 3 weeks ago
Hi Dominic, We really appreciate your 5-star rating for our ClariCleanse AHA & BHA Exfoliating Cleanser! It’s wonderful to hear it’s working well for you. Thanks Facetheory Team
Posted 3 weeks ago