PRICE DROP! Crushed Velvet Divan Bed & Memory Sprung Mattress - Silver, Blue & Ivory! | Wowcher Reviews

2.8 Rating 44 Reviews

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“I'd give 0 stars if I could. Fraudulent company, delivering a totally different bed that's low quality. Cloud9yn have 1 star on trust pilot and have a history of this bad customer service and ripping people off. Do not buy”

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Posted 2 weeks ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 2 weeks ago

“Mattress is too soft but otherwise it’s fine”

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Posted 2 weeks ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 2 weeks ago

“Extremely disappointed with this merchant! We tried to cancel the order before dispatch As the delivery date was too late! They ignored iour email …. delivered the bed we have been trying to get them to collect the bed and refund us, they will not help unless we pay the return….. very very unhappy customer!!!!!!!!”

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Posted 2 weeks ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 2 weeks ago

“The bed was never delivered do not order from this seller it is a scam!”

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Posted 3 weeks ago

Thank you for taking the time to write us a review. We are truly sorry for any inconvenience you have experienced. Rest assured, your refund has now been processed. Please allow 3-5 working days for the funds to return to your original payment method. A confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 3 weeks ago

“As described very comfortable would recommend”

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Posted 3 weeks ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 3 weeks ago

“Delivered within a few days of ordering. My little girl was so happy with her new bed. The mattress is a little too soft but we can change that. The delivery driver kept me informed of arrival which was good so I could get on with other things. Thank you.”

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Posted 1 month ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 1 month ago

“Beautiful bed and at a great price too. Looks very stylish, very comfortable. Delivery was pretty quick and the guy was very efficient. All in all, a very good buy.”

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Posted 1 month ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 1 month ago

“Broken 2nd day. Cheap and nasty”

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Posted 1 month ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 1 month ago