“I'm a long-time Twinings Lapsang Souchong drinker, and really disappointed with this switch-over. Not only is it misleading (the colour palette of the box & 'inspired by' led me to think it would be similar in flavour), the flavour is not nice. More like an Assam with an artificial smoke / BBQ flavour added. No nice, mellow woodsmoke.”
“A poor quality imitation of the real thing. I cannot define its taste, other than to say it's very artificial and far from being like your former Lapasng tea, which was always excellent.
Please bring back the original. I don't understand why you have stopped producing this popular brand. How can this be good for business? It's a loss for everyone.”
“Whoever's decision it was within R. Twining and Company Limited to discontinue your Lapsang Souchong and replace it with this 'tea', needs to be fired with immediate effect.”
“I cannot believe Twinings are persisting with this product. It's absolutely vile. It's blatantly a cost-cutting exercise, but the fact that Twinings are putting their name to this chemical experiment makes a mockery of their reputation. I no longer buy teas blind from Twinings - this horror has made me doubt their judgement and integrity.”
