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KILN DRIED ASH FIREWOOD FULL CRATE Reviews

4.3 Rating 93 Reviews
Read The Luxury Wood Company Reviews

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

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Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

Alison Edwards
Verified Reviewer
Arrived swiftly and logs are an excellent size for my wood burner. Really pleased with them.
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Posted 2 months ago
Mark Thornton
Verified Reviewer
Excellent service from The Luxury Wood Co. Good quality wood tightly packed in the crate. Delivery service was excellent with a call before to confirm date and very helpful and polite delivery driver. We will definitely order again.
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Posted 2 months ago
Peter Crofts
Verified Reviewer
I have ordered the Ash crate many times and the quality has always been 5* . Well done Luxury Wood!
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Posted 2 months ago
Dear Peter, Thank you so much for your kind words and for being a loyal customer. We’re delighted to hear that you have consistently been happy with the quality of our Ash crates. Your continued trust and support mean a great deal to us, and we look forward to supplying you with many more 5* deliveries in the future. Kind regards, The Luxury Wood Company Team
Posted 2 months ago
No complaints about the log wood itself, just not entirely happy with (laziness ??) of person(s) stacking these crates. This review is based on experience of the first crate of Ash because the second crate is not used yet. There was a big annoyance because many of the logs were way too Giant for my partner to pick up; they are even heavy for me and certainly would not have fitted into the fire stove. These giant logs either could not be split with our usual foot operated log splitter and eventually broke it. Not happy. Final result was the giant logs necessitated us having to purchase an £300 electro-hydraulic log splitter to split these logs down to sizes which both of us could manage. Having split giant logs down to merely big logs, these were kept in reserve for the times when we wanted to watch movies on TV and did not want to keep having to feed the fire stove. Anyway, big or small, all the logs were burning well indicating that they had been thoroughly kiln dried to specification, deep inside the logs as well as their surfaces. There is a silver cloud in the story - with the ease of the elctro-hydraulic log splitter, we split ourselves sufficient number of much smaller logs for starting a fire in the stove because it is easier to start a fire with lots of small ones than one big log. Happy to report that the logs in the second crate had a more varied range of sizes...... BUT even so there was one piece at 35cm (the crate was supposed to be of 25cm logs) and another piece was not sawn all the way through and was closer to 50cm. There is no way this was ever going to fit into the fire stove ! Good job I am amateur carpenter so didn't have to buy an electric saw too on top of the £300 splitter. Well, the person stacking the second crate did a reasonable job of it except for these two pieces. If they can improve on the quality control of stacking the crates, they Luxury Wood could be getting a 5 star from me.
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Posted 3 months ago
Very pleased the the quality of the Ash Logs I recently purchased and very good customer service too,logs arrived well stacked and secure
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Posted 6 months ago
RUTH ROBINSON
Verified Reviewer
Good wood, burns well and compares well price- wise with other firewood suppliers. Good and prompt delivery.
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Posted 7 months ago
the crate was well-stacked with wood, and the logs were of a decent size - very pleased
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Posted 8 months ago
Shan Mullett
Verified Reviewer
Wouldnt use any other supplier.
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Posted 9 months ago