“Car arrived fine, on time etc all good.
Charger doesn't work, so have to upload a video showing how it doesn't work?!??! Not only can I not upload it easily, I have to go through loops to be able to do this!
Car fine, customer service and follow up to issues, not good.”
“Car arrived fine, on time etc all good.
Charger doesn't work, so have to upload a video showing how it doesn't work?!??! Not only can I not upload it easily, I have to go through loops to be able to do this!
Car fine, customer service and follow up to issues, not good.”
“The car was bought as a Christmas present for my 8 Yr old daughter. It broke on boxing day having been used only twice. I understand that things break but the crux is how the retailer deals with it. The answer here is RC Geeks dealt with itquite frankly abysmally. It took them over 5 weeks to finally sort the situation, only after I had to contact trading standards. I'm not sure if it's arrogance, ignorance or lack of proper training that causes it, but suffice it to say that I won't be buying from them again. Check the wee video this review page let me upload - RC Geeks told me it looked like it was working OK! It's maybe me being a nieve numpty, but I was under the impression that an RC car drove forwards........ I've already bought another hobby grade rc car from another retailer. If you read this Laurel, giving the customer what you agreed to give them is NOT a 'gesture of goodwill'! I dare say most folk would have an OK experience with this retailer so long as they receive an item that works, but if it doesn't work then from my personal experience you're totally onto plums. And going by the sheer amount of returns they evidently had after Christmas (by their own admission by way of one of their many excuses) if I was a new customer thinking of purchasing, I'd definitely have another look at other retailers. Finally, the £5 off my next purchase for writing a review - I'll pass thanks.”
“So I have had a few cars over the years both nitro and battery. This car although great fun at a decent price is by far the worst built car I have had. I have taken this car out 4 times since Christmas and already The spoiler has snapped off, the rear prop shaft has burst out of the housing, I have had to replace the body shell and the rear diff housing has snapped where the suspension mount attaches. All this from minor dings on the field. My advice would be to avoid this particular model and always research before purchasing. On a lighter note RC Geeks have been great with all my purchases so far and I would definately use them again”
“On the first couple of minutes it was amazing brilliant but after about 10 minutes the whole car just stopped and if you tried to accelerate the wheels were just jammed meaning I couldn’t use it.”
“Bought for my son for Christmas lasted a day an the steering broke a screw came out, took it apart to put it back but doesn’t screw back in. Very disappointing an have a very upset child now. Also the battery that came with it doesn’t work, glad I bought a spare so at least he could play with it for the day before it broke not worth the money.”
“This car broke within a week of buying, one of the wheels stopped spinning and all of the drive shafts looked like they were wearing also. Customer service insisted this must have been due to a collision. Kept driving with 3 wheels working and within an hour they all had the same issue. Will never buy from these guys again.”
