Thank you for your review. Some of our customers do find this item too bulky which is why the item can be altered to suit. With the item comes a slip of paper stating how to adjust the internal filling of the item to suit the individual user. (Please note if the internal filling is cut/altered it is no longer eligible for a refund (as per our returns policy)). - Putnams Management
“The headrest was delivered by post within a few days.
The headrest is very comfortable and I am thinking of purchasing another one to use on another chair”
“Found the cushion uncomfortable, tried removing some of contents, but no better. Beware once you do this you won't be eligible for a refund although they tell you to do this.”
Hi Michael,
Thank you for your lovely review. We are pleased to make this product adjustable to each customer. As you have pointed out you can un-roll and remove a portion of the inner-filling for a tailored level of firmness. - Putnams Management
