Hello,
Thank you for your review.
We are so sorry to hear that you are not happy with your new pillow. This is certainly not the experience we want for our customers. We would love to learn more about your experience and find a solution for you. Please contact our customer service team with your original order number and we will happy to help.
Sweet dreams,
Panda Team
“Very good service and rapid delivery. The pillow is comfortable for me as a side-sleeper. Possibly a fraction too high. There was a strong smell from the memoery foam initially but wore off very quickly. I am glad I bought this.”
“I was unsure about a memory foam pillow but I honestly cannot wait to put my head on my Panda at night. It has helped my neck pain although not gone completely but I sleep much more soundly, hardly waking in the night at all. If you're unsure, don't hesitate any longer, just buy it!”
Hello,
Thank you for your fantastic review!
We are so pleased to hear that you love your new pillow and that you've had your first solid night's sleep in ages. It's truly wonderful to know that our product has made such a positive difference for you.
Sweet dreams,
Panda Team
“I've had one of these for about a year or more, so ordered another to take away on holiday etc. When the new one came it just didn't feel the same at all, less support, thinner, not as comfy. Customer service were absolutely brilliant, and sent out a replacement which arrived even before I'd had chance to send my order back. The replacement was just as good as my original, so there must just have been a 'blip' and I'm very happy now with both my original, and the replacement second pillow.”
