Thank you for your review Janice. We're sorry to hear your experience with your Topper. We've reached out to you directly regarding this so we can work out a solution for you.
Panda Team.
“I have been using this for 2 weeks now. It has completely got rid of my neck and shoulder pain. I have an office job where I’m constantly looking down at paperwork so I get a lot of tension in my shoulders. This has prevented that from happening. It is also so comfortable and I am sleeping so much better!”