“I had my previous Humax recorder for 11 years before it started to have faulty recordings so I brought a similar model (HDR-1800T 500GB) I received the machine the day after I ordered it and found it reasonably easy to set up considering I am in my eighties. It works perfectly and I am very pleased with it and the service I received from yourselves.”
“I’ve bought Humax before and would recommend it.
I bought it for my mum who didn’t want internet and wanted to be able to record and watch Freeview channels only.
It’s easy to connect and easy to use.
My mum is very happy with this product.”
“Whilst I cannot fault the product, the customer service and delivery experience that I received from Humax Direct was appalling. Countless emails and telephone calls, broken promises, and taking nearly a month to receive a replacement for a damaged item and over six weeks to respond to a complaint without apology or compensation. The delivery service is shocking, having received two damaged items. I shall not buy from Humax Direct again.”
“Really pleased with this box if it lasts as long as the one humax i have replaced even better which was about 15 years old but this works more or less the same really easy for oaps like me.”
