“The way we were treated,the food etc were very good and plentiful and the river and visits were great.. The cabins were small (this was expected ) but well though out with enough space to put things and move around.
The visits were interesting and well organised and just what we hoped. The morrings were in interesting places with plenty of space for an evening or morning strole.
It did get very hot at times and the A-con strugled a bit but personally I had no problems sleeping and it was 31/32 outside which is a bit over the top. In any case there was iced water, or other cool drinks,tea and coffee freely available,
Help with our luggage on and off the boat was a lovely touch. All the staff were very happy to help with anything, had time to talk and were always smiley and seemed happy to be there.
Thank you all for a great time. I have now got to buy 'Rebecca' as I didn't finish it on board.too much to see and a lot too much talk while on the top dack.”
Thank you so much for your fantastic review, Patricia! We're delighted to hear you had such a wonderful experience on board, from the delicious and plentiful food to the engaging visits. It sounds like you made the most of your time enjoying the beautiful river and the lovely strolls at the moorings. We appreciate your understanding about the cabin temperature and are glad that you found ways to stay cool and comfortable. Our team is dedicated to ensuring every guest has an excellent experience, and your kind words truly mean a lot to us. It’s exciting to hear that you’re eager to finish reading 'Rebecca'—what a perfect way to relive the journey!
“A very enjoyable week's cruise. Excellent food, brilliant chef who managed to cook three excellent meals a day in a small kitchen, helpful friendly crew. Interesting, well plannned visits. A small ship with only 19 passengers so all very friendly. It was an excedingly hot week, so the small cabins were rather too hot but this is probably not often a problem! Sitting on the top deck , gently sailing through lovely countryside was a great pleasure ( or watching it from the saloon when the sun was just too hot to stay outside!)”
Thank you so much for your wonderful review, Joan! We’re delighted to hear that you had such an enjoyable week on our cruise, with excellent food from our talented chef and the warm hospitality of our friendly crew. It sounds like you made the most of those lovely countryside views, even with the heat! We hope to welcome you back for another memorable adventure soon!
“We were very happy with almost all aspects of the cruise - the itinerary, trips, food and staff all met our expectations and we were not disappointed. The only downside was the lack of sleep for three consecutive nights when our cabin was devoid of any air conditioning whatsever - this resulted a a cabin temperture approaching that of a sauna. This situation was brought to the attention of numerous crew members but sadly no-one felt obliged to even visit the cabin. On one occasion we were told "you're lucky not to be in the crew quarters - it is even hotter!" Speaking with other guests it was clear that this problem was not experienced by most others.”
Thank you for your review, Bryan! We’re really pleased to hear that you enjoyed the cruise, including the itinerary, trips, food, and the fantastic crew. We truly apologize for the discomfort you experienced in your cabin regarding the temperature and the lack of air conditioning. Your feedback is invaluable, and we will certainly look into this matter to help improve the experience for future guests. We appreciate your understanding and hope to see you on board again for another memorable cruise!
“I have nothing but praise for all the staff on my recent cruise.
The care that was taken over my dietary needs etc was done with no fuss
The food was excellent,staff very helpful,trips interesting.
My sister and i would not hesitate to recomend English Holiday Criuses”
Thank you so much for your fantastic review, Judith! We're absolutely delighted to hear that our team took such great care of your dietary needs and that you enjoyed the excellent food and interesting trips. It means a lot to us that you and your sister would recommend us. We truly appreciate your kind words and look forward to welcoming you both aboard again soon!
“Overall, we enjoyed the week, and my comments below are offered in the spirit of making it even better. As is often the case on such cruises, the other guests were gregarious and interesting, and the opportunity to interact with them was perhaps the main highlight. The visit highlights were the three cathedrals, especially Tewkesbury. Each of them had a choral evensong the day we were there, but unfortunately the cruise timings prevented us from attending, which was disappointing. Overall, we had a snapshot of the long and varied history of this part of England. It's a pity that on-board briefings didn't make more of this. In fact, it's the on-board experience which has most potential for enhancement. Mostly little things (too numerous to mention but including cleanliness of glasses/cutlery, and being a bit more proactive). Main meals were good, but a little more imagination with breakfasts and lunches would be welcome. Some fresh on-board baking would be appreciated and would lift the mood when cruising for several hours between moorings. Individually, the crew were pleasant, but a little more engagement/sensitivity with the guests would be welcomed - obviously some distance is necessary, but it doesn't need to feel like "us and them". Sorry if all this sounds a bit critical - my analytical instincts always push me towards suggesting how good things can be made even better. Thanks for a refreshing break.”
Thank you for your thoughtful review, Michael! We're pleased to hear that you enjoyed your week with us, especially the opportunity to connect with fellow guests and the highlights of the cathedrals. We appreciate your feedback regarding the on-board experience, and please be assured that we take your suggestions seriously. Enhancing the dining options and improving crew engagement are areas we continually strive to improve. We're glad you found the break refreshing, and we hope to have the chance to welcome you back for an even better experience.
“Hallo i had a wonderful time on the boat
I must praise the chef for being able to accommodate my dietary requirements
However The fact that the air con was off because the generator was turned of at night was a big problem as the portholes do not open and I could not sleep in the stuffiness of the cabin in the summer
Also I can not go in the sun fora prolonged length of time and as there were no shade cloths on deck I was restriced to before 10.00 and after 16.30 Not ideal
Once again The crew were super, food was good and the outings great
Thank you”
Thank you very much for your feedback! We are very pleased to hear that you had a wonderful time on board and that our chef was able to accommodate your special dietary needs. We understand that the temperature in the cabin and the limited shade options on deck during hot weather can be a challenge. Your comments are important to us, and we will take them into account for future planning. We are thrilled that you enjoyed the crew and the excursions. Thank you again for your feedback!
“The crew did their best during a very hot week but the boat is not equiped to cope with the heat, not being helped by the air conditioning being turned off at night. The tours were slightly disorganised and not to the standard I would expect.”
“A very comfortable boat accommodating a maximum 22 passengers. The lounge/dining area was pleasantly comfortable and the top deck had cushioned seating on both sides.
The weather was rather hot and this did mean that cabins were rather warm by the end of each day.
Excursions took place on every day but you could not out if you preferred a mire relaxing day.
The food was very good overall, though once or twice it was dry and over cooked. However, the quality and service was excellent.
The staff worked so hard and ensured all passengers were happy.
Overall, a superb week both of a great cruise, great staff, great excursions and a good week.”
Thank you for your great review, Stuart! We're thrilled that you enjoyed the comfort of the boat and the excellent service provided by our dedicated staff. We appreciate your feedback about the food and cabin temperatures; your comments help us continually improve. It’s wonderful to hear you had a superb week filled with enjoyable excursions and relaxing moments. We truly hope to welcome you aboard again for another delightful experience!
