“We had a lovely holiday, everyone was very kind and attentive. The food was delicious. The tours were very varied and interesting. I would certainly recommend the holiday and the company”
Thank you for your wonderful review and recommendation. We’re delighted you had such an enjoyable holiday, and it’s lovely to know our team helped make your experience so memorable. We hope to have the pleasure of welcoming you on board again in the future.
Thank you for your lovely review. We’re delighted to hear you had such an enjoyable holiday and made the most of your time exploring the destinations along the way. We hope to welcome you on board again soon.
“It was a very hot week and the Aircon could not cope. It was hot on the boat hot in the rooms. A couple of fans in the dining room would've made the world of difference sitting on the top deck was not a pleasure as we had to hold umbrellas over us to stop us getting burnt as this is now the new normal in our Climate this has to be addressed”
“Tours, food, Fleur & Liberty were excellent; organisation in general was very good
Only problem was that the air conditioning was just short of ok for the exceptionally high temperatures”
Thank you for your lovely feedback. We’re delighted you enjoyed your holiday, and we’ll be sure to pass your kind comments on to Fleur and Liberty. We also appreciate your feedback regarding the exceptional weather and are pleased you still had such an enjoyable experience overall.
“We had an enoyable cruise with a good programme of visits. The crew were first class, and the quality and variety of the food excellent.
The publc areas on the boat were comfortable, and fellow guests mixed well.
We were prepared for a small sleeping cabin, but the storage was much more limited than we expected. The ventillation for the cabin and en-suite was limited (you cannot open the cabin window) resulting in a stuffy feeling at night.
If this cruise interests you, anticipate a very small cabin with poor ventillation, and limit what you take with you.”
Thank you for taking the time to share your feedback. We’re delighted to hear you enjoyed your holiday and that our crew and onboard experience made such a positive impression. We also appreciate your comments regarding the cabin. While all cabins benefit from a continuous fresh air ventilation system, we understand that comfort is personal, and we’re grateful for your feedback as we continue to enhance our guests’ experience.
“Great to have a UK based river cruise. Good range of tours each day and excellent on-board service and food/drink. 5* on all these.
Only downsides were the fact that some trips involving transfers did not allow time or suitable transport given the age and ability needs of some passengers. Plus on the final day we felt somewhat abandoned as all the crew bar one had the day off, all facilities were in the boathouse not on the ship, breakfast was limited (just when we might need something substantial before travelling home) and collecting our cars was unsupervised (unlike on our arrival).
Finally, we took the option of the overnight stay at Hatherley Manor hotel the night before the cruise. Very disappointing quality and choice of food, More 3* than 4.”
Thank you for taking the time to share your feedback. We’re delighted to hear you enjoyed your cruise and the care provided by our team throughout your holiday. We also appreciate your comments regarding the transfers, departure arrangements, and pre-cruise hotel stay, and we will certainly take these on board as we continue to enhance the experience for our guests.
