“All worked well , though I was slightly confused by the fast park signs in the fence where I parked . I was fearful these were reserved for fast parking, and felt I should check with a fast park attendant .”
“First time ever parked at airport,usually we are dropped off by taxi or a family member but these flights were early morning so made sense to park. Parking was so near to check Jet 2 check in and when we landed was great to just head out to car and head home. Will definitely use the parking again”
“I've used the Terminal Car Park at Edinburgh Airport many times and it's always been a handy and well-priced option when flying from Edinburgh, despite the entrance being a little tricky to find the first time you use it. But once you've been once, it's not a problem and the walk to the terminal it literally a few minutes at most.
When booking my parking this time, however, I made a minor mistake in my booking: my return flight was due to arrive back into Edinburgh Airport ~23:30 so I initially entered 23:50 as my parking end time as I only had carry on luggage. But on second thoughts, and in case of delay, I decided to shift my booking back 'til 01:00 to give me peace of mind. Unfortunately, the day/date didn't automatically roll over to the next day so I'd accidentally booked until ~22.5 hours before my flight actually landed.
This was entirely my fault and I should obviously have double-checked the dates before booking, and I take full responsibility for this. What I find utterly unbelievable though, and the reason for the 1-star review, is that there was no notification that my booking had expired at any point, even when I had overstayed my booking nearly a full 24 hours. The resulted in me having to pay an extra £235 on top of my original booking cost (~£50) as I was blissfully unaware I'd made a mistake 'til literally leaving the car park at the barrier.
This is a shocking system and terrible customer service, seemingly designed in the hope you make what is (in my addmittedly biased opinion) a very easy mistake to make so they can extract as much money from you as possible. If I'd received a notification that my parking time had elapsed, I'd obviously have noticed I'd made a mistake and been able to do something about it. Even street parking booked online provides this type of notification these days.
Double and triple-check your booking end times, folks, and don't have you holiday ruined as I did, as Edinburgh Airport Parking certainly won't be any help if you make a mistake and unintentionally over-stay your booking.”
“Do not waste your time booking this! There was not a space to be had in the carpark, the spaces are not monitored and over sold. I had to leave my car not in a space, my whole holiday was ruined worrying if my car was going to be there when I got back. AVOID!!!”
“Parking was no issue at all very straight forward. The trolley situation however is embarrassing and no airport staff to be seen at luggage area on arrival. Spoke to 2 different people who were rude and very unhelpful. What a welcome to Scotland! Pay to move your luggage after climbing 3 flights of stairs. Sub standard airport”
