“My vehicle with the plate SO18 KSN never made it the parking. My air suspension suffered a major failure on Wednesday and spent the week in the Stirling Audi garage. When Thursday rolled in the morning. I was to late to cancel or change the number plate to a different car. So I was unable to park a car that week. I would like to know if there is any to recoup my monies as I love using the car as I have used several times. But in the instance the 24 hour free cancellation limited my ability to honestly cancel the multi-story car park for a good reason.”
Thank you for your review. If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“Covered, secure parking, a short (2 minutes) walk from the terminal building.
But at an extortionate price. The "free' market in airport parking needs to be regulated by the government as we are, in effect, dealing with a monopoly supplier.”
“Very convenient, particularly with Fast Track. 2 minor points:
1. An expensive bridge across to the terminal, then a rather tatty and fairly narrow passage with lots of twists and turns to get to Security.
2. On returning and exiting baggage reclaim I didn't see signage indicating the quickest way back to the Multi-Storey, for those less familiar with the airport.”
“Excellent. Easy entry. On exiting trouble with ticket. Presses button, answered immediately, details checked and off we go, no problem. Great service”