“The parking for the multi storey although more expensive than the car parks on the periphery of the airport is much more convenient...luggage straight on to a trolley and right into the airport,when travelling with children or people with mobility issues this is so much less hassle...especially on the return journey...the only slight issue was our parking ticket wasnt accepted by the machine on the way out...had to speak to someone who checked our details before opening the barrier for us.”
“Once again the automatic system didn't work with the prepaid ticket, this is very common, and the system showing the number of free spaces on each floor is completely unreliable. Add this to the super high price, Edinburgh airport parking is very poor.”
Thank you for your review.
It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. I understand the frustration that it causes however, I'm glad you managed to get it sorted at the time.
We always encourage passengers to pre-book parking. We offer car parking pricing for 2 years in advance for different lengths of stay. Our pricing is dynamic and continually changes based on many different factors such as demand, occupancy and lead time making it possible for the pricing to change from booking to booking however, we offer competitive pricing against other providers.
Kind regards,
Customer Support Team
