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Mercure Heathrow Airport Reviews

2.9 Rating 150 Reviews
Very handy for the airport. Slept very well.
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Posted 3 years ago
Nice hotel in a convenient location for Heathrow. Reception staff were really nice, helpful and accommodating. Wanted something to eat but the menu seemed a bit limited so went elsewhere. Needed a taxi for the next morning , they booked it for me and showed me a list of what I should be paying. Over all very good
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Posted 3 years ago
Easy to park , comfortable room and not at all noisy. Very close to Heathrow Airport . Breakfast could have been hotter.
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Posted 3 years ago
Very quick check in friendly staff lovely and clean.
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Posted 3 years ago
Tiny room, dirty towels and outdated former glory. Parking was a nightmare, there are many purpose build more modern hotels in the area. Murcure Heathrow not worth the expense.
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Posted 3 years ago
Whilst it was just an overnight stay, the room was just about suitable. However as breakfast wasn’t included I thought it was overpriced. The food in the evening was adequate but the service very slow. (Probably would have been easier to walk into the local town for food. The breakfast as far as I am concerned was very poor and over priced. £15 for cold buffet breakfast, which as poorly stocked/managed. Then to add insult we were given paper plates and plastic cutlery. Overall just needs updating
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Posted 3 years ago
We used this hotel as a stopover for our flight, the room was hot, very small window based in what was like an attic. We were the first in the ‘restaurant’ at 6.00pm by 6.45 no sign of our food although others who arrived later had there’s. The burger was cold and carboard like, totally unacceptable. We refused to pay their prices and left hungry at 7.00. Never again.
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Posted 3 years ago
was bumped to a Holliday inn express , nobody has contacted us re a refund in the different levels of hotel
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Posted 3 years ago