“Our outbound flight was cancelled and Lufthansa rescheduled us - one call to Park Giant changed the dropoff time without hassle. Lufthansa then rescheduled us again (so we were back to the original dropoff time) and again this was easy to do. Park Giant (like most others) do not have a permanently manned booth at the dropoff, so we did have to wait 5 minutes for the driver to arrive, which may cause some 'angst' but the process was efficient.
On the return, we followed the instructions to call twice (on debarkation and after luggage), but LHR T2 baggage arrival was so quick ( within 15 minutes of landing!!) that we were actually at the pickup 15mins before the car arrived, but again a simple handover. The short stay exit barrier opened automatically.”
“All very efficient. We just missed the directions to the 4th floor of multi storey car park as we couldn't hear the operator clearly when we were 10 mins from Heathrow”
“This service takes the stress away from parking at Heathrow airport. From the easy drop off to the easy return. Knowing that you don’t have to worry about finding a space and that your car is just there for you when you return.”
“Great service!! Easy to find, just follow the instructions, staff were waiting for us on drop off and the cars were back within minutes of us getting our luggage on our return. Makes it all very simple and stress free, just drop of your car and walk to the terminal. Great value and staff were all very pleasant and friendly. Thank you!!”
