“Not sure what happened. BA changed terminal 2 or so months before parking. Changed on web site from Terminal 5 to 3. All looked good on website.
On arrival phoned company - they expected us at terminal 5. Took operative 45 mins or so to walk from term 5. Very stressful”
“The system worked as it was meant to, and my car was returned promptly and in good order by Haz. The ongoing maintenance and lane closures in the car park were somewhat confusing, but I recognise that these are not in your control.”