“While I have always been happy with the service and I have used this service a lot. This time i had issues as the form was not filled in properly with my flight number arrival etc... so they had issues finding me and then on return I rang when landed as requested then again when I had my luggage to be told my car was ready and waiting the lifts were rammed getting back to car park and then on exit I was charged £7 because the car had been there over the wait period the reason for the second call is to stop this charge don't feel I should have had to pay this as I followed the instructions the same as every other time
I await your response S Jones”
