“Avoid!
Extra charge of £10 in cash was asked for when collecting my car. Was told it was for a 'late change' to my booking, even though I'd been attempting to amend my booking online (a small change of 1 hr to the arrival time) for weeks previously and trying to get hold of someone, with no success. I suspect the cash went straight into the drivers pocket... and very hard to argue when they have your car key! No doubt a trick that they pull on many customers.”
“I found the team very professional. I was met at the airport on time, following my call to rearrange the collection time while I was en route. The person who collected the car talked me through what was happening, took videos of my car before collection, paid the entry ticket, and ensured that I had gotten all my suitcases and bags out of the car, before driving off. On my return, I called the team after collecting my suitcases from baggage reclaim and my car arrived about 15 minutes after that. The ticket was paid for and handed over. A check of the mileage showed that 20 miles had been driven, so no long extra mileage was added to my total.”
“The pick up and drop off was very good bought the car came back very dirty.
It was clean when we dropped it off but it must have been left in a muddy straw field.”
“Called before arrival- was met at agreed place went on holiday had a great time landed back at Heathrow claimed baggage phone them again had to wait about 5 mins for car to arrive - brilliant would definitely use again”
