“Great service. Our ship the Aqua was diverted from Boston due to inclement weather. We sailed instead to New York.
As a result our plans changed and we kept Edward Lloyd informed. They were very patient with us.
Can't thank them enough for going above and beyond.
They are our go to as we fly/sail.
No hesitation to recommend them highly.”
“Good price, good communication, driver was there to meet us before and after our journey no waiting about. I’ve used various meet & greet companies but Edward Lloyd were the best I’ve experienced. Excellent service will definitely use them again.”
“I waited an hour from my original booked time. I was later than planned as got lost around heathrow but called half hour before i would arrive as asked in the paperwork. I was obviously upset and was met with hostile customer service. There was not flexibility fo any unforseen delays. By the time i got through check in and security it was time to board. On return much better customer service but still had to wait half hour for car after calling on both landing and collecting luggage. This was not their fault as luggage came extremly quickly so they had less time than expected.”
