“Booking is simple and instructions were easy to follow to get to the parking area. Two things need to be addressed thought. The first is that you have to pay the initial £6 to enter the car park drop off point, no warning for this was given. Second, is the instruction to phone when you arrive. Is there really a need to phone twice, once on landing and the second when you have your luggage? The reason I raise this is that the two calls seemed to confuse whoever I spoke to and I had to wait 15 mins for the car to turn up!
The guy dropping the car to me was apologetic and really good but get that sorted and you'll be much better.”
“Avoid!
Extra charge of £10 in cash was asked for when collecting my car. Was told it was for a 'late change' to my booking, even though I'd been attempting to amend my booking online (a small change of 1 hr to the arrival time) for weeks previously and trying to get hold of someone, with no success. I suspect the cash went straight into the drivers pocket... and very hard to argue when they have your car key! No doubt a trick that they pull on many customers.”
“I found the team very professional. I was met at the airport on time, following my call to rearrange the collection time while I was en route. The person who collected the car talked me through what was happening, took videos of my car before collection, paid the entry ticket, and ensured that I had gotten all my suitcases and bags out of the car, before driving off. On my return, I called the team after collecting my suitcases from baggage reclaim and my car arrived about 15 minutes after that. The ticket was paid for and handed over. A check of the mileage showed that 20 miles had been driven, so no long extra mileage was added to my total.”
“The pick up and drop off was very good bought the car came back very dirty.
It was clean when we dropped it off but it must have been left in a muddy straw field.”
