“Totally unprofessional service. On both the part of Edward Lloyd and APH. I had to update new car and terminal details with APH. Details weren’t updated and had to make several phone calls the day prior to travelling. Edward Lloyd had a really unprofessional telephone manner and kept calling whilst travelling to Heathrow and on arrival they still had the wrong car details. No receipt given when handling over the keys.”
“Excellent. I had forgotten to ring ahead, but they rang me. Once on site they guided me to the drop off point, helped me to unload and took of my car. On my arrival back in the uk they again contacted me as I was approaching the baggage reclaim with directions. I followed them and within minutes was loaded and on my way. Brilliant service and I will use them again.”
