“Driver met us as booked. Followed return procedure and he was there on time at the end of our holiday. Car showed a puncture as we got on M25 but don’t think I can blame Edward Lloyd for that. Would use again thank you”
“Called me regards progress to airport, quick handover of keys and pictures taken. Smooth easy process. Return journey sadly delayed by BA baggage issues but car ready for collection without any issue.”
“The wait time between calling and arriving at the airport over 30 minutes on arrival and over 20 minutes on landing back. This is terrible considering we called when 30 minutes from the airport and once we landed. Feels like a dodgy company would pay the extra money next time. Nobody else was waiting around!”
“Followed their procedure of calling once at landing & again at lugguage collection. No more communication until I called again only to be told the car has been left in the car park and my keys have been left on the wheel arch & the ticket on the dash board - not meet & greet, more 'left & discarded'! I wonder how it would of played out if the car would of be stolen? Call backed & no explaination given.”
“Top tier customer service, smooth and stress free car drop off and collect! Really would recommend and appreciate will be booking again! Thank you so much”
“Had to wait 30 minutes for the car to be brought to the collection point. They said it was a busy period but it completely defeats the object of using a meet and greet service as we could have got off-site parking with a bus transfer for much cheaper and would have taken the same time to reach the car.”
