“The service was great and really worth the extra (vs park & shuttle). Staff were professional and friendly, both on the phone and in person.
Instructions were clear and easy to follow.
Timing wise, it was all spot on. We called 10 mins before we arrived and someone showed up shortly after. The experience was similar on our return journey.
Just one thing for APH drivers to note... Please ensure the car is locked!
I received a notification from my car the day before we flew home. It looks like the car was moved from a long term parking area, to a short term parking area presumably to be able to deliver the car quickly to us after we landed, which is fine. However, the notification I received after it was moved told me the car was unlocked, and was left unlocked overnight. Fortunately nothing was missing or wrong with vehicle but that could have easily been different.”