“Whilst our drop was satisfactory the return of our car was not. Having rung APH as instructed we were told to proceed to the meeting point immediately. The temperature outside was minus one. We waited for 45 minutes for our car to be brought to us, having rung twice and seeing others receive their cars from APH. No explanation, no apology, no call to say the car would be a while so to wait inside the airport. Very poor service .”
“The service is efficient and staff is helpful. Only complaint is that i handed in a clean spotless car, but received it covered in bird poop all over and will need to get it washed again.”
