“Unfortunately, after years of great service pre - computerised era- this time I was let down by the Company. On my arrival, the car could not be located for quite some time. Finally, it was delivered to me without explanation albeit with apologies. I hope that the system will be improved asap. I will nevertheless continue to use the service hoping that this incident was a one-off.”
“It's a great option and all works smoothly (though I had to wait 20 minutes for the bus at 5pm on a Friday, but that's no great surprise!). Cheaper too!”
“Efficient friendly staff, working to get you on your way as quick as possible on the outward and inward journey. They all appreciate that you don’t want to be hanging about in the car park. Thank you Silverzone”