“Although the system works well and was relatively quick and easy to use, when I was inputting my details when I dropped my car off, it would not accept the date of my return flight and insisted that I was returning the day after I was actually returning and I therefore incurred a £35 additional charge. My flight back arrived on time and I collected my care at 22.00 so don't understand why I was charged for an additional day.”
“Not the cheapest parking but never any problems. Safe in the knowledge your car is looked after. Frequent transfers to and from terminal. Easy from start to finish. Never use anything else.”
“Sadly, as a 74 year old widow with a hip replacement I was not impressed with having to drag my luggage to almost the furthest point from where the bus dropped me off on my return, after 9.5 hours of travel with a further 3 hours to drive home. Dare I suggest that you ask customers when booking whether they have any disabilities as well as asking for a d.o.b which would possibly back up any requests for a car to be parked nearer reception for collection on return? I left my car within two rows of cars from reception when I left it prior to going on holiday! I was too tired to count how many rows away I was on my return but about three away from the furthest point.”
