“When we picked our car up it wasn't in the bay that was indicated on the key fob
It took nearly 1 hour for the staff to find our car we were not very happy”
“Having not used it before, it was so easy and drama free. Staff friendly, easy to check in and collect car on return. No issues with queuing either even with full busses. Very happy.”
“Postcode provided takes one to airport not to silver zone. Not clear that APH uninvolved-cd see no APH signs as at other airports eg Gatwick. Staff inefficient and too few. Same on return. Car was not where I left it on return - no hint that this wd be the case. Livid about this!!!!! Why can’t it stay put?! What difference does moving it make? How DARE they without my permission?! What wd be the insurance situation if the driver messes up??! Given my car was then 200 yds away, a trolley wd have been useful. Stupid plastic tag which nobody wanted back despite being perfectly reusable! More landfill/recycling instead of REUSE!!! In short, deeply unimpressed and will avoid at all costs in future!! Wd NOT recommend unlike your set up at LGW…efficient, friendly and independent of LGW!!!!”
