“Really helpful and easy to use service. I burst my tyre the day before we were due to travel so I needed to change the vehicle on the booking. I was able to do it online and then able to get support from the online chat to ensure it was done. Will definitely use again”
“I couldn't find the carpark using the instructions or the post code. I ended up parking in airport parking which cost me a lot of money. I was in a rush unfortunately so couldn't spend a longer time looking for this carpark.”
Dear Dr Frank,
Thank you for taking the time to leave your feedback. We’re really sorry to hear that you had difficulty locating the car park and that this resulted in you having to use airport parking instead, especially when you were already in a rush. We understand how stressful that situation must have been, and we apologise for the inconvenience and additional cost caused.
If you’re happy to do so, please email us at reviews@aph.com with your booking details and we’ll be more than happy to look into this further and see how we can help.
Kind regards,
The APH Team
“First time user and very impressed. Parking was easy and transfer quick and very little waiting time. Same experience on our return. Will definitely use again.”
