“Ive used you for years, but this year due to park car on the 5th March, due to Middle East war, cancelled flight and tried to cancel parking on the 4th. Told I didn't qualify for a refund as I hadn't given you enough time. You did send me a letter for my insurance company, who may or may not reimburse the amount.
Just wondering how many other people were told the same”
“Having parked in Birmingham, on return, I had an incident where i unexpectedly had to fly back to East Midlands Airport. I then had to taxi back to the Vehicle at Birmingham . It also meant I’d overstayed by about 2.5 hours . The man on the barrier ( running the car park that night ) was absolutely spot on letting us in and out and just generally being helpful. Just want to say thanks again to him . It was about 0120 on April 1.
Thanks pol”
“it was very hard to find , fog didnt help, and get out of as it was dark, the ground were we parked was terrible , really bad to wheel cases , so pebbly and uneven, thought the wheels were going to fall off, convenient and the driver on bus going was very helpful with getting cases on and buggies , not so much coming back”
“I think it depends on the time of your flight it took us longer to get through express than it did other passengers using the normal lanes - but it wasn’t busy at 6:30am in morning I imagine had it been a later arrival it could have been advantageous”
“This was my first time using the service. I found it very straight forward and good value for money. Overall I would give it 4/5. I would give it 5/5 if the car park was better lit especially at night where it can be difficult to locate your car. Other than than this everything was fine. The transfer were quick and efficient. We did not have to wait too long.”
