Wet Wall Works Reviews

Name: Wet Wall Works
Address: Unit 30 Lynedoch Industrial Estate, Wet Wall Works, Wet Wall Works, Greenock, Inverclyde
Rating: 3.90

3.9 Rating 544 Reviews

69 %

of reviewers recommend Wet Wall Works

Company Reviews

Metrics

Info

3.9

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 3035553

Email:

websales@wetwallworks.co.uk

Location:

Unit 30 Lynedoch Industrial Estate, Wet Wall Works,
Wet Wall Works,
Greenock
Inverclyde
PA15 4AX

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Wet Wall Works 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality lovely design. Have already put in second order Peter ruskin”

Helpful Report

Posted 1 year ago

Hi Peter, Thank you for taking the time to leave us a review, we're so glad to hear that you're enjoying the quality and design of our products. We really appreciate your continued support and are delighted to have you as a returning customer! Thanks, Rachel

Posted 1 year ago

“Great company, delivered on time, good products”

Helpful Report

Posted 1 year ago

Hi Nabil, Thank you for taking the time to leave us a review, we really appreciate the lovely feedback. We're so glad to hear you're happy with our products and service! Thanks, Rachel

Posted 1 year ago

“Lovely product, easy to apply to the wall and also easy to cut down to size. Quick delivery and quick response times when I needed to contact wet wall works.”

Wet Wall Works 5 star review on 24th March 2024

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a review, we really appreciate the feedback. We're so glad to hear you're happy with our product and service, the panels look great! Thanks, Rachel

Posted 1 year ago

“Wet Wall Works provided us with good quality wall panels, better than any others we have tried in the past, thicker and stronger for sure, They also went out of their way to provide us with two new panels after we recognised they were damaged by the courier though this was against their terms of policy as the order was not checked by us on delivery. I advise people should check their orders upon delivery to avoid this. Thanks again to wet wall works for the service provided under our particular circumstances, 5-Stars for you guys.”

Helpful Report

Posted 1 year ago

Hi Simon, Thank you for taking the time to leave us a review, we really appreciate the lovely feedback. We're so glad to hear you're happy with our product and service! Thanks, Rachel

Posted 1 year ago

“Gorgeous x”

Helpful Report

Posted 1 year ago

Hi Rachel, Thank you for taking the time to leave us a five star review! Thanks, Rachel

Posted 1 year ago

“Helpful chap when I phoned to ask some questions. Efficient service. Quick delivery. Product exactly as hoped..completely matt white.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a review, we really appreciate the feedback. We're so glad to hear you're happy with our product and service! Thanks, Rachel

Posted 1 year ago

“Have used Wet Wall previously when refurbishing a bathroom so had no hesitation in using them again on our barn conversion. We had three en suites so not cheap but well worth the cost. Would never use tiles again, there's just no comparison. Rupert was extremely helpful and put the entire order together for us.”

Helpful Report

Posted 1 year ago

Hi Stephanie, Thank you for taking the time to leave us a review, we really appreciate the feedback. We're so glad to hear you're happy with our product and service, we'll pass on your lovely feedback to Rupert. Thanks, Rachel

Posted 1 year ago

“Well worth ordering from here no problems here a day early well packed recommend these to anyone”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you for taking the time to leave us a review, we really value the feedback. We're so glad to hear you're happy with our service and really appreciate the recommendation! Thanks, Rachel

Posted 1 year ago

“Brilliant service. Brilliant delivery. And very good panels!!”

Helpful Report

Posted 1 year ago

Hi Tanja, Thank you for taking the time to leave us a review, we really appreciate the feedback. We're so glad to hear you're happy with our product and service! Thanks, Rachel

Posted 1 year ago

“We ordered some samples so we could compare colours and finishes for our bathroom. We also wanted to see the quality and thickness of the shower panels. Samples arrived within a couple of weeks of ordering. We are pleased with what we have seen so will be placing an order once we are ready to start revamping our bathroom. Prices seem very competitive to similar products on the market.”

Helpful Report

Posted 1 year ago

Hi Christine, Thank you for taking the time to leave us a review, we really appreciate the feedback. We're so glad to hear you're happy with our sampling service and look forward to processing your order soon! Thanks, Rachel

Posted 1 year ago

“Good quality product at a very good price, friendly and knowledgeable staff that are willing to help you with your enquiries. Good delivery options - and when products received they are packed well to avoid any damage to the wetwall or any other items.”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you for taking the time to leave us a review, your kind words mean a lot to us. We're so glad to hear you're happy with our product and service. Thanks, Rachel

Posted 1 year ago

“Really helpful when I phoned about delivery dates - perfect service”

Helpful Report

Posted 1 year ago

Hi Claire, Thank you for taking the time to leave us a review, we really appreciate the feedback. We're so glad to hear you found our service helpful! Thanks, Rachel

Posted 1 year ago

“Having placed two orders with wet wall works, on both occasions I contacted Rupert the online manager whom made the experience smooth and professional, he chased the orders made certain that the batch numbers of the wall panel where compatible, kept me informed throughout the process via email and phone call, and made certain of a quick delivery. DX delivery service where also on the ball and delivered on time , and updated me all the way, well done. I will use wet wall works for future orders and have already introduced new customers via friends, Many Thank”

Helpful Report

Posted 1 year ago

Hi Robert, Thank you for taking the time to leave us a review, your kind words mean a lot to us. We're so glad to hear you're happy with our service and we'll pass on your lovely feedback to Rupert! Thanks, Rachel

Posted 1 year ago

“Excellent service, good quality products. We’re in the process of fitting the walls, so far so good.”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you for taking the time to leave us a review, we're so glad to hear you're happy with our product and service! Thanks, Rachel

Posted 1 year ago

“Brilliant service at Hillington and Greenock”

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Posted 1 year ago

Hi Gavin, Thank you for taking the time to leave us a review, we're so glad to hear you're happy with our service! Thanks, Rachel

Posted 1 year ago

“Ordered some samples and they arrived a few weeks later. Missed the follow up phone call to see what I thought of them, but good customer service.”

Helpful Report

Posted 1 year ago

Hi Roberta, Thank you for taking the time to leave us a review, we're glad to hear you're happy with our service! If you have any further questions or if there's anything else we can assist you with regarding your sample order, please don't hesitate to reach out. Thanks, Rachel

Posted 1 year ago

“Fantastic Service, would highly recomend”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a review, we're so glad to hear you're happy with our service! Thanks, Rachel

Posted 1 year ago

“Very reliable company with good products. That do the job well. Installed our first shower with three panels and it looks just great. Delivery was a little bit disappointing as I probably hadn't read the terms properly. I paid a lot of money for next day delivery and found out that because I ordered after 12 noon, I would not get next day delivery, I feel this could've been avoided and there been an alert at the checkout explaining that because it is after 12 noon next day delivery would not be available. It would avoid the extra cost and the disappointment, and delayed to the trades people employed.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a review, we really appreciate the feedback. We're so glad to hear you're happy with our product and the shower looks great. We apologise for any inconvenience you experienced with the delivery process, as you mentioned it is stated in our terms that the cut off for next day delivery is 12 noon. We'll certainly take your suggestion into consideration to improve our checkout process and ensure clarity regarding delivery cut-off times. If you have any further questions or need assistance in the future, please feel free to reach out. Thanks, Rachel

Posted 1 year ago

“Excellent service and when an incorrect trim was sent it was resolved quickly and a replacement dispatched on a 24 hour service. Product looks lovely in my bathroom and has given it a new lease of life. Highly recommended.”

Wet Wall Works 5 star review on 14th February 2024

Helpful Report

Posted 1 year ago

Hi Halina, Thank you for taking the time to leave us a review, we really appreciate the feedback. We're so glad to hear you're happy with our service and that we were able to resolve the issue with the incorrect trim. The panels look great and your recommendation means a lot to us! Thanks, Rachel

Posted 1 year ago

“Very helpful staff and have lots of patience with customers when struggling to decide what to buy.”

Helpful Report

Posted 1 year ago

Hi Christine, Thank you for taking the time to leave us a review, we really appreciate the feedback. We're so glad to hear you found our service helpful! Thanks, Rachel

Posted 1 year ago

Wet Wall Works is rated 3.9 based on 544 reviews