Wet Wall Works Reviews

Name: Wet Wall Works
Address: Unit 30 Lynedoch Industrial Estate, Wet Wall Works, Wet Wall Works, Greenock, Inverclyde
Rating: 3.90

3.9 Rating 544 Reviews

69 %

of reviewers recommend Wet Wall Works

Company Reviews

Metrics

Info

3.9

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 3035553

Email:

websales@wetwallworks.co.uk

Location:

Unit 30 Lynedoch Industrial Estate, Wet Wall Works,
Wet Wall Works,
Greenock
Inverclyde
PA15 4AX

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Wet Wall Works 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After doing plenty reviews as the wet wall is going to be up for years i opted for wet wall works, wet wall been up a week now, looks fantastic, as for value for money it’s bang on”

Helpful Report

Posted 1 year ago

“Sample arrived promptly and included grout line detail as requested. Not sure whether to go with PVC panels (as sample)or Fibo panels which seem to have softer edges to their fake grout lines which make them easier to clean?”

Helpful Report

Posted 1 year ago

Hi Kim, Thank you for taking the time to leave us a review, we really appreciate the great feedback. We're so glad to hear your sample arrived promptly and that you were able to see details of the panel. If you need any help in deciding which panels are best for you, don't hesitate to get in touch with our customer service team, we'd be happy to help and answer any questions you may have. Thanks, Rachel

Posted 1 year ago

“Good quality and my choice when I refurbish shower room.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a review, we really appreciate the feedback. We're so glad to hear you found our product good quality. If you have any questions or need any advice with your refurbishment don't hesitate to get in touch with our customer service team, we'd be happy to help! Thanks, Rachel

Posted 1 year ago

“Just received sample and looks great! Hope to order soon when builders give the go ahead.”

Helpful Report

Posted 1 year ago

Hi Eileen, Thank you for taking the time to leave us a review, we really appreciate the great feedback. We're so glad to hear you're happy with our sampling service! If you have any questions or require any assistance with your order, don't hesitate to get in touch with our customer service team, we'd be happy to help! Thanks, Rachel

Posted 1 year ago

“Quick and easy process to choose and order samples. Good size samples to eview which products suits our area best. We will now go and order the panel we require.”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you for taking the time to leave us a review, we really appreciate the great feedback. We're so glad to hear you're happy with our sampling service! If you have any questions or need any assistance with your order, don't hesitate to get in touch with our customer service team, we'd be happy to help! Thanks, Rachel

Posted 1 year ago

“Good service good products”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a review, we're so glad to hear you're happy with our product and service! Thanks, Rachel

Posted 1 year ago

“Purchased wall panels and accessories for bathroom re furb 6 panels really good quality sturdy product looking forward to seeing the finished work Delivery good and well packaged”

Wet Wall Works 5 star review on 18th April 2024

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you for taking the time to leave us a review, we really appreciate the great feedback. We're so glad to hear you're happy with our product and the delivery service! If you have any questions or need any assistance in the future, don't hesitate to reach out. Thanks, Rachel

Posted 1 year ago

“Fantastic service, quick delivery and great quality panels”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a review, we really appreciate the lovely feedback. We're so glad to hear you found our service fantastic and our product great! If you have any questions or need any assistance in the future, don't hesitate to get in touch! Thanks, Rachel

Posted 1 year ago

“Fast response and delivery. Refund for incorrect parts without any issues.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a review, we really appreciate the great feedback. We're so glad to hear you received a fast delivery and that our team were able to quickly resolve any issues for you. If you have any questions or need any assistance in the future, please don't hesitate to reach out! Thanks, Rachel

Posted 1 year ago

“Very professional plus the items arrived the next day.”

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Posted 1 year ago

Hi Lesley, Thank you for taking the time to leave us a review, we really appreciate the lovely feedback. We're so glad to hear you found our service very professional and that you received your order promptly! If you ever need assistance or have any questions in the future, please don't hesitate to reach out. Thanks, Rachel

Posted 1 year ago

“Ordered a colour sample. Posted quickly with no fuss.”

Helpful Report

Posted 1 year ago

Hi Wayne, Thank you for taking the time to leave us a review, we really appreciate the great feedback. We're so glad to hear you're happy with our sampling service and that your order arrived promptly, without any hassle. If you have any further questions or need any assistance in the future, please don't hesitate to reach out! Thanks, Rachel

Posted 1 year ago

“Absolutely great easy to install and look good”

Helpful Report

Posted 1 year ago

Hi Toni, Thank you for taking the time to leave us a review, we really appreciate the great feedback! We're so glad to hear that you found our products easy to install and that they look good in your space. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. Thanks, Rachel

Posted 1 year ago

“I ordered some black/silver boards for our home bar refurb. I wasn’t in in when they delivered them so asked my neighbour to pop a note on the door asking them to deliver to No.5. I watched my neighbour do this on my ring door bell. The DX delivery arrived, parked on my drive, walked to the front door, read (outloud) the note on my front door then went to the back of his van to get my parcel. He “dropped” it on my path with the griptiight adhesive took a photo of it then drove off! When I collected the parcel on my return the driver had put the damaged box face down so it wasn’t visable! I have this recorded on my door cam! Fool! I then emailed wet wall works, they came back to me within an hour and apologised and couriered me a replacement board overnight. It was here the next morning at 7.30am! That’s great service! It doesn’t matter the issue, it’s how it’s dealt with that counts! If wet works are looking for a new courier service I can recommend a national service that will be better than their current one!”

Wet Wall Works 5 star review on 13th April 2024

Helpful Report

Posted 1 year ago

Hi Louise, Thank you for taking the time to leave us a review, we really appreciate the great feedback. We apologise for the inconvenience caused by the delivery mishap, however we're glad to hear that our team promptly addressed your concerns and provided you with a replacement board overnight. We appreciate your recommendation for a potential courier service improvement. We continuously evaluate our partnerships to ensure the best possible service for our customers, and your feedback is essential in this process. The panels look amazing in your home bar refurb! If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thanks, Rachel

Posted 1 year ago

“Good product, prompt delivery, helpful staff when I needed to augment the order at the last minute. They seem to have stock when others don't. I am a trade customer but you could manage this as a DIY enthusiast. Maybe not the cuts & corners in the pics attached but on a straight wall - no problem at all. Product is lightweight and cuts well.”

Wet Wall Works 5 star review on 11th April 2024

Helpful Report

Posted 1 year ago

Hi JJ, Thank you so much for taking the time to leave us a review, we really appreciate the lovely feedback. We're so glad to hear you're satisfied with our product quality, prompt delivery and the assistance you received from our staff. Providing excellent service to both trade customers and DIY enthusiasts is something we take pride in, and we're pleased to know that you found our stock availability reliable. It's great to hear that our product met your expectations in terms of ease of use and suitability for your project. We understand the importance of delivering products that not only perform well but also make the installation process smooth and hassle-free. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out! Thanks, Rachel

Posted 1 year ago

“Delivered as detailed and in time”

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Posted 1 year ago

Hi Derek, Thank you for taking the time to leave us a five star review, we're so glad to hear you're happy with our service! Thanks, Rachel

Posted 1 year ago

“Wet wall works have a great team willing to help and try solve issues caused by hauliers, have already recommended them to friends to be their supplier of panels S. Patch”

Helpful Report

Posted 1 year ago

Hi Simon, Thank you for taking the time to leave us a five star review, we really appreciate the lovely feedback. We're so glad to hear that you had a great experience with our team and that they were able to assist you in resolving any issues caused by couriers. Your recommendation to your friends means a lot to us, and if you ever need further assistance or have any questions, please don't hesitate to reach out. Thanks, Rachel

Posted 1 year ago

“great products and great service, my go to company when buying shower panels”

Helpful Report

Posted 1 year ago

Hi Kevin, Thank you for taking the time to leave us a review, we really appreciate the lovely feedback. We're so glad to hear you're happy with our products and service! Thanks, Rachel

Posted 1 year ago

“Quick delivery of samples. Good quality panels. Will be ordering from Wet Wall Works”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you for taking the time to leave us a review, we're so glad to hear you're happy with our product and sampling service! Thanks, Rachel

Posted 1 year ago

“Boards arrived when stated. Good quality and look really smart”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a review, we're so glad to hear you're happy with our product and service! Thanks, Rachel

Posted 1 year ago

“Fantastic service from Wet Wall Works, found they had a great range to choose from. Given advice and assistance from Rupert and Gary and received my order within 2 days.”

Helpful Report

Posted 1 year ago

Hi Jim, Thank you for taking the time to leave us a review, we're so glad to hear you found our service helpful and will pass on your lovely feedback to Rupert and Gary! Thanks, Rachel

Posted 1 year ago

Wet Wall Works is rated 3.9 based on 544 reviews