Wellworking Reviews

Name: Wellworking
Address: Western Avenue Business Park,, Mansfield Road,, London, City of London
Rating: 4.96

5.0 Rating 1,410 Reviews

99 %

of reviewers recommend Wellworking

5.0

Based on 1,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wellworking:

Wellworking is everything about working well, wherever work is.

We are an award-winning UK supplier of office and home furniture that specialises in workplace wellbeing. We have an online retail store and also carry out commercial office projects and workplace assessments.

Wellworking is a Certified B Corporation® which means we are committed to putting people and planet first.

Established in 1999, Wellworking was set up to provide people with quality office furniture that would also help them to work better. Workplace wellbeing has been at the core of our business ever since.

With offices in West London, Scotland and Worcestershire, we provide furniture & ergonomic solutions for the workplace and home including office chairs, desks and storage units, particularly for those that work with a computer for long periods. Our outstanding record of client loyalty is testament to the strong relationships we have built up with customers and suppliers alike.

Our online store delivers high quality, designer and ergonomic furniture at the best possible prices, and with industry-leading customer service.

The Wellworking commercial projects team works with companies from one to 5,000 employees to design and deliver the best possible office environments. Alongside them, our ergonomic services experts help companies to provide their employees with a safe working environment and improve the wellbeing of their colleagues.

Our track record of successful commercial projects can be viewed in our project portfolio. We are also the current holders of the 'Furniture Provider of the Year' title from the leading industry awards by Mixology.

We are an Authorised MillerKnoll dealer and also partner with other international manufacturers such as Vitra, Elite, HAG and USM to create working environments that promote productivity and sustainability. We choose ergonomic products that utilise the latest environmental innovations in materials and processes where possible.

One of the company's core principles is to work towards a sustainable and socially responsible future, and Wellworking hopes to inspire others so that wherever they work, they work well for the good of the community and the planet.

Visit Website

Phone:

02031100610

Email:

info@wellworking.co.uk

Location:

Western Avenue Business Park,,
Mansfield Road,,
London
City of London
W3 0BZ

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Wellworking 5 star review on 5th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and extremely swift delivery”

Helpful Report

Posted 6 months ago

We're really pleased to hear everything went so well with your Wellworking delivery. Thank you for reviewing our service and for rating us five stars.

Posted 6 months ago

“Love my new chair! Highest rated on Which? and rightfully so. Worth the money! Welllworking provided excellent service, and speedy delivery. Fantastic that it comes assembled too!”

Helpful Report

Posted 6 months ago

Thank you for taking the time to review Wellworking. We're really pleased you love your new chair and are grateful for the five star rating.

Posted 6 months ago

“The chair was in perfect condition and delivery happened just like they said it would.”

Helpful Report

Posted 6 months ago

That's great to hear! Thank you for taking the time to write a review about Wellworking and for rating us five stars.

Posted 6 months ago

“Philip was tasked with handling my enquiry, and walked the line between professionalism and personalised serviced brilliantly. He explained to me the buying process, his methods of helping clients determine chairs suitability for clients, and was able to handle my request well. It is my understanding that smaller businesses need to work harder to earn, and therefore keep, the business of clients. And in my opinion, WellWorking has done that, aside from one small communication hiccup.”

Helpful Report

Posted 6 months ago

Thank you for taking the time to review your experience of buying from Wellworking. We're sorry there was a small hiccup but hopefully that has been resolved, if not, please do get back in touch. We really appreciate your positive feedback and five star rating.

Posted 6 months ago

“The chair is excellent, and the delivery experience was outstanding. The delivery person was not only helpful but also highly knowledgeable about the product, making the entire process smooth and professional.”

Helpful Report

Posted 6 months ago

That's great to hear! Thank you for sharing about your positive experience ordering from Wellworking. We really appreciate the five star rating.

Posted 6 months ago

“Great service and fast delivery!”

Helpful Report

Posted 6 months ago

Thanks for taking the time to write a review for Wellworking. We really appreciate the five star rating.

Posted 6 months ago

“I finally took the plunge and got myself a high-quality work chair for my home office and I could not have chosen a better company than Wellworking. The post-purchase process and delivery were top notch. This was matched by the customer support team, who after contacting me to ensure that everything was in order took some feedback onboard and corrected a minor issue with the chair. Whether you’re an individual or company looking to purchase office equipment I can highly recommend Wellworking – the team are clearly focused on putting the customer first.”

Helpful Report

Posted 6 months ago

Thank you very much for these kind comments about the Wellworking service. We really appreciate the five star rating and your recommendation. We're glad we were able to sort everything out for you.

Posted 6 months ago

“I suffer from low back pain and I needed a new office chair. After reviewing several options and companies I contacted Wellworking after both reading Trustpilot review and examining the T&Cs on their website**. Laura replied to my queries quickly and courteously, answering all my questions fully. After I had decided to purchase from Wellworking I was kept fully informed about the delivery schedule. I ordered on a Tuesday afternoon and the chair was delivered first thing the following Monday morning. Obviously if you order a non-stock item the delivery time will be a lot longer. The delivery driver (Derek) actually arrived about 30 minutes before the expected time and (as Laura had told me) was more than happy to take the chair (which arrived fully assembled) into my garden office. He also removed and took away all the packaging, and repeated what I had been told that if I was not completely satisfied and notified Wellworking within 14 days they would collect the chair free of charge and replace it or refund me. ** Although the statement on the website about a 14-day cooling off period is only that which is a consumer's right under the Consumer Contract Regulations it is refreshing to see a company that states this and does not try to limit a customer's rights via their T&Cs. I was also impressed that Wellworking would - if necessary - collect the chair at no charge to me. This contrasts with another office furniture supplier that states the customer is responsible for returning an item at their expense.”

Helpful Report

Posted 6 months ago

Thank you very much for taking the time to write such a detailed and positive review about your experience ordering from Wellworking. We really appreciate you recognising our commitment to putting the customer first and are pleased everything went smoothly with your purchase. Thank you also for the five star rating.

Posted 6 months ago

“Brilliant service. There was an issue with the posturefit SL mechanism on my chair, so I notified customer services. They were very quick to rectify the issue and deliver a replacement, taking the old one back. Both delivery drivers were extremely friendly and helpful.”

Helpful Report

Posted 6 months ago

We were glad to be able to get you sorted as soon as possible. Thanks for taking the time to write such positive comments about Wellworking and for rating us five stars.

Posted 6 months ago

“Good response to query on spec of chair. Prompt and courteous delivery.”

Helpful Report

Posted 6 months ago

We were glad to be able to help you. Thank you for taking the time to write a lovely positive review about Wellworking and for rating us five stars.

Posted 6 months ago

“Great chair”

Helpful Report

Posted 6 months ago

We're really pleased to hear you like your chair. Thanks for leaving a review for Wellworking and for rating us five stars.

Posted 6 months ago

“Excellent price and First class customer service.”

Helpful Report

Posted 6 months ago

Thank you for taking the time to leave a review for Wellworking and for rating us five stars. We're really pleased you had a positive experience ordering from us and that you found us competitively priced.

Posted 6 months ago

“Absolutely amazing chair - should have purchased it years ago. Although this is an ‘entry level’ (I think) chair - it has transformed my sitting position. My lower back is now fully supported and the arms add an extra support. It is fully adjustable and a fabulous chair. The service from Wellworking was excellent. Delivered on time and no assembly required! Highly recommend!”

Helpful Report

Posted 6 months ago

Thank you so much for the recommendation for Wellworking and for rating us five stars. We're really pleased your new chair is helping you sit more comfortably and that you had a good experience ordering from us.

Posted 6 months ago

“Excellent communication and service. Would highly recommend.”

Helpful Report

Posted 7 months ago

Thank you very much for the recommendation for Wellworking and for rating us five stars. We really appreciate you taking the time to leave such a positive review.

Posted 7 months ago

“Good chair, efficiently delivered with speed.”

Helpful Report

Posted 7 months ago

That's great to hear! Thank you for leaving a review for Wellworking and for rating us five stars.

Posted 7 months ago

“Speedy delivery. Nice people.”

Helpful Report

Posted 7 months ago

Thank you for your kind comments about Wellworking and for rating us five stars!

Posted 7 months ago

“Excellent experience through the website, support team, delivery team and pricing was competitive. Most importantly for me has been the quality of after sales care and service. I had questions on chair setup, etc and Philip was fantastic taking 30 minutes on a Teams video call to help. It is very refreshing to see such great after sales care. I would recommend Wellworking and would pay a premium for the support they give.”

Helpful Report

Posted 7 months ago

We're really pleased to hear that you had such a positive experience ordering from Wellworking and that you found us competitively priced. Thank you for taking the time to write such a positive review and for rating us five stars.

Posted 7 months ago

“The whole process of buying the chair was very straightforward. The communications were very good when it came to arranging delivery. Highly recommended.”

Helpful Report

Posted 7 months ago

Thank you very much for the recommendation for Wellworking and for rating us five stars. We're glad everything went smoothly for you.

Posted 7 months ago

“An outstanding company. I rang on Tuesday morning to seek advice about an office chair. The lady on the phone was wonderful and the chair was with me, fully assembled by Thursday lunchtime, barely 48 hours later. A most personable and reliable experience. Thank you.”

Helpful Report

Posted 7 months ago

You're welcome! We were glad to be able to help you and are pleased everything went smoothly for you. Thank you for taking the time to write a positive review about Wellworking and for rating us five stars.

Posted 7 months ago

“Brilliant service. A beautiful chair has been delivered in a day by a very friendly driver. Absolutely brilliant customer service. And the chair is a dream. Thank you!”

Helpful Report

Posted 7 months ago

You are welcome! Thank you for taking the time to write such a positive review about Wellworking and for rating us five stars.

Posted 7 months ago

Wellworking is rated 5.0 based on 1,410 reviews