“Poor experience from the get-go. Ridiculous lead time from order to delivery, no trade discount as apparently 30m isn't enough to qualify!?, Then they failed to create a trade account for future orders...
Finally when the Corten steel edging arrived it, the hammer in stakes were loose in the back of the truck just rolling around, with the driver not knowing how many there should be?? The connecting steel loops were so badly welded on some of then lengths they came clean off when installing the stakes! Plus the specification and the installation video showed 2 hoops interlocking into 1, with the stake being driven through the 3 to fix together. However all the lengths delivered only had 1 hoop at each end, so when a few broke off due to poor welds they became impossible to join together.
Needles to say all future orders of Corten for my landscaping business will be from elsewhere.”
“We ordered a planter on 29th July. We chose a pre-weathered one and the website states it doesn't require assembly. It arrived after six weeks and lots of chasing. It isn't pre-weathered, wasn't assembled and the screws we had to use are too long. The planter itself will be okay but all in all, a very disappointing experience.”
“We ordered a special 500mm high edge to create a terraced lawn, took a while to arrive but really impressive once it was installed. Installation was OK except one lug broke off and bending the 3mm steel to a right angle needed a lot more help from an angle grinder than the team suggested. Finished product lovely and now the corten is really getting a good colour.”
“See below, had a faulty planter which rusted within months, raised it with the company for a replacement in February. Eventually arranged collection, then nothing. Left a negative review in June then received an apology and told would get a refund (as all plants had died) and a replacement planter with in a week. After much chasing received the refund but no replacement planter. Have been treated very poorly, still out of pocket and now seem to be ignoring any follow up communication. I really don’t like leaving negative reviews and understand this is someone’s business but this company has treated me with contempt. Would advise anyone considering ordering with them to consider alternatives.”
“Claire was so professional and quite superb throughout our correspondence. What a-shame the products ordered were not in anyway up to her excellence! In fact despite the fact that the 6 Stakes for the one length of 200mm wee NOT on the delivery van. There were 3 of the square welded supports that were so badly welded, two fell off and one was so no where near square on to the steel it was useless as the stake would have gone in at around 20degrees off centre.
We had to reduce the number of stakes used for the 150mm steel lengths so we could have enough for the 1 length of 200mm. I wasn’t going to ring Claire to ask where the 6 Stakes were that weren’t delivered as we would no doubt have been waiting for up to 28 days!
Badly made products in my view which made our day putting it all together that much more difficult.
Not a good experience and therefore we will not be using Weather It again for our next big corten steel project. A great shame really as it could have all gone swimmingly well if it wasn’t for the incompetence of the welders and all the stakes has turned up.”
“This is a very well made product. The fixings into the ground more then adequate. The one problem I found was as I was working on my own I found it very difficult to join two sections together.”
“Really like the product and theoretical ease of installation .However the welded lugs (esp where a double lug was needed at joins)proved impossible to use due to lack of alignment.The contractors ended up having to cut off the tops of the lugs to enable final installation and get the fitting below ground”
“We purchased a large Corten Steel trough planter and edging from Weather-It. Their website really captured our imagination and the range of standard sizes available helped. We ordered the products in a weathered finish that only improved over time. The construction and overall robustness is reassuring. These appear to be built to last. We love them. Contemporary, lovely finish, and look great on their own even before adding plants! We will purchase again from Weather-It.”
“Weather It had exactly what we were looking for: a large Corten steel pre-weathered (rusty effect) trough planter. Great range of products to choose from and exceptional levels of customer service and general communication from Claire. Easy delivery too. I certainly recommend Weather It and would hope to buy from them again. Thank you. (I have to tick a box below about delivery, they told us they would be closed for Christmas and that was fine by us, delivery was on time once they re-opened.)”
“Great experience with Weather It. The Corton Steel planter arrived as described, well made & on time. The whole experience was smooth & easy with customer service a pleasure to speak to. I will certainly use them again next time I need something for the garden.”
“Q. What do you use and how do you create a permanent and strong lawn or border edge, its so easy, contact Weather IT, their site is easy to navigate around, with so many choices and sound advice.
Once you've selected your product; use the chat line, where the operator will listen to your enquiry and offer sound advice, simply place your order, their prices are extremely reasonable and then sit back and wait for the delivery, which has always been as scheduled.
The product is awesome, so simple to install and the pegging system will hold it firmly in place for many years.
Nothings complicated, make Weather IT your first call.”
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