“Product is great. Arrived wrapped and in good time. Delivery not so good as last time as no notification of delivery and left on drive - luckily very heavy!
Love the edging, well designed. Second time I’ve bought from them. Would recommend.”
“Poor experience from the get-go. Ridiculous lead time from order to delivery, no trade discount as apparently 30m isn't enough to qualify!?, Then they failed to create a trade account for future orders...
Finally when the Corten steel edging arrived it, the hammer in stakes were loose in the back of the truck just rolling around, with the driver not knowing how many there should be?? The connecting steel loops were so badly welded on some of then lengths they came clean off when installing the stakes! Plus the specification and the installation video showed 2 hoops interlocking into 1, with the stake being driven through the 3 to fix together. However all the lengths delivered only had 1 hoop at each end, so when a few broke off due to poor welds they became impossible to join together.
Needles to say all future orders of Corten for my landscaping business will be from elsewhere.”
“Lovely edging, easy to work with and my garden looks absolutely perfect.
Communication and delivery however is not their strong point. If you’re not in a rush, or don’t need it on a certain day, all good. But I was due to go on holidays and despite ordering it with well over a month to go, also checking via email and phoning numerous times I still didn’t get my delivery before my holiday. Was rearranged for when i got back, and I’m pretty sure I got the wrong order (but had plenty for what i needed). But in spite of this, like I said above, lovely product.”
“What a great experience from start to finish - I really wanted to buy from this company as all their products are designed and made in the Britain and I wanted to support this. I did however need the planters before a certain date but the team at Weather-it really came up trumps. The 3 planters are gorgeous- super happy with them and would definitely use them again - fabulous quality, great customer service and competitively priced - would highly recommend.”
“We ordered a planter on 29th July. We chose a pre-weathered one and the website states it doesn't require assembly. It arrived after six weeks and lots of chasing. It isn't pre-weathered, wasn't assembled and the screws we had to use are too long. The planter itself will be okay but all in all, a very disappointing experience.”
“We ordered a special 500mm high edge to create a terraced lawn, took a while to arrive but really impressive once it was installed. Installation was OK except one lug broke off and bending the 3mm steel to a right angle needed a lot more help from an angle grinder than the team suggested. Finished product lovely and now the corten is really getting a good colour.”
“Great looking Corten planters at a good price. They couldn't have been more helpful as we needed them quickly and they were able to go the extra mile. Highly recommended”
“See below, had a faulty planter which rusted within months, raised it with the company for a replacement in February. Eventually arranged collection, then nothing. Left a negative review in June then received an apology and told would get a refund (as all plants had died) and a replacement planter with in a week. After much chasing received the refund but no replacement planter. Have been treated very poorly, still out of pocket and now seem to be ignoring any follow up communication. I really don’t like leaving negative reviews and understand this is someone’s business but this company has treated me with contempt. Would advise anyone considering ordering with them to consider alternatives.”
“This is a very well made product. The fixings into the ground more then adequate. The one problem I found was as I was working on my own I found it very difficult to join two sections together.”
“Impressed with the quality of the product. We ordered 3mm x 250mm edging. Surprisingly easy to create the gentle curves desired for our garden pathway and also manually bend sections where needed. As the edging oxidises it is taking on a fantastic colour to contrast planting and gravel. Hope to enjoy this for many years due to its innate durability. Highly recommend.”
“Really like the product and theoretical ease of installation .However the welded lugs (esp where a double lug was needed at joins)proved impossible to use due to lack of alignment.The contractors ended up having to cut off the tops of the lugs to enable final installation and get the fitting below ground”
“I ordered two identical fibreglass planters. They were expensive items and they took a long time to arrive as they are made to order. Whilst they both look lovely on the outside when they arrived one was painted in the same colour on the inside (dark grey) and one was left a 'natural' pale beige colour. This is a problem as when planted you will see the top inch or so of the inside above the soil line and it will look odd. I have been trying to communicate with Weather-it about this to see if they could provide a little pot of paint so I could paint the top section but they have stopped communicating with me. This is not the service I expect from a quality company. I am currently in limbo unable to plant up my planters.”
“Three very big, beautiful Henley Planters are now sitting very happily in our garden. They are absolutely stunning and the most gorgeous orange colour which will only get better with time. Absolutely exactly what we wanted and expected.
From start to finish, ordering to delivery fantastic customer service. Thank you Dan and team for creating something so fabulous. Our garden thanks you as do we.”
