Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,865 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 12th January 2026

290

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I struggled to get support on Shelly wiring but trying Vesternet devices now.”

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Posted 2 years ago

“Great product line, but slow support. Telephone support would be awesome (I realise there's a cost to this)”

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Posted 2 years ago

“Vesternet have a great range of products.”

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Posted 2 years ago

“Too early to tell”

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Posted 3 years ago

“Will see how soon the item comes in stock!”

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Posted 3 years ago

“so far no complaints”

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Posted 3 years ago

“Ordering was pretty simple.”

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Posted 3 years ago

“website is easy to use”

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Posted 3 years ago

“1st order with Vesternet they forgot to ship the item for 2 days and I had to chase, I even paid for the express delivery which went out the window, so paying the extra postage was a waste of money. Apart from receiving the order late, everything else was good. They send an email with every order to leave a review here and shipping will be upgraded to express. So on my 2nd order, I used the free delivery and then did a review to upgrade shipping to express. This never happened and still shipped on slow delivery. Bit disappointing. Still awaiting the order, will update the review if it's not up to par.”

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Posted 3 years ago

“They asked me to write a review”

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Posted 3 years ago

“Xxxxxxxxxx”

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Posted 3 years ago

“Asking a customer to review a company immediately after purchase in order to get quicker shipping?! I’ve not even received the product yet.”

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Posted 3 years ago

“Able to do what I wanted but a bit short on compatibility information to hubs”

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Posted 3 years ago

“Cheaper one website than ebay”

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Posted 3 years ago

“Can't say much yet as I've only just ordered and haven't received anything, but website and service seem good so far!”

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Posted 3 years ago

“Can’t really comment as I have not received the order yet.”

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Posted 3 years ago

“Not so clear on what is needed for what”

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Posted 3 years ago

“ok”

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Posted 3 years ago

“Shipping charges to Ireland more than cost of item. Wont be using site again :-( Brexit”

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Posted 3 years ago

Sorry to hear that Brendan. Although I have to say that's a little harsh on us: 1) you saw the shipping costs before completing checkout and so agreed to that amount. It wasn't hidden. 2) shipping costs are way out of our control - we make no profit on them and simply price them the same as our costs from the courier

Posted 3 years ago

“it was not easy to understand if the device need a DH and where to find it”

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Posted 3 years ago

Vesternet is rated 4.8 based on 2,865 reviews