Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,846 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,846 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 12th January 2026

290

Anonymous

Anonymous // 01/01/2019

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English

“Great products on offer and really easy to find what I needed.”

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Posted 5 years ago

“Easy to find items and straightforward purchasing options.”

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Posted 5 years ago

“All the information that I needed was there and the ordering process was quick and simple.”

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Posted 5 years ago

“Great place to buy smart home devices from. Always easy to use and competitively priced”

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Posted 5 years ago

“Good Description Fair price bought other device before had a fairly good customer service”

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Posted 5 years ago

“First in the UK to have the Heltun Heating Thermostats HE-HT01. Just ordered a couple of these for electric underfloor heating. As usual, Vesternet is the place to come for any Z-Wave and Zigbee components. Can't wait to receive and try the thermostats!”

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Posted 5 years ago

“As always a really professional service and fast delivery”

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Posted 5 years ago

“I placed an order, then I had to cancel it due to the product in question having some compatibility issued, so emailed, got a response back quickly before the order shipped and they were able to refund or offer alternative options for the device I was considering on buying. I didn't go ahead and purchase and requested a refund they did refund me quickly via paypal no quibble, so I will come back and place an order in the future when the product i'm interested in has it's stability issues sorted out.”

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Posted 5 years ago

“Looking forward to receiving my new stuff”

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Posted 5 years ago

“Really helpful guides and expertise, makes it easy to take first steps with home automation.”

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Posted 5 years ago

“Great service as usual”

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Posted 5 years ago

“This was my first experience buying online on Vesternet. It was an easy and good experience. I am glad with the service.”

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Posted 5 years ago

“I have used Vesternet a number of times when I expand my home automation system and have received nothing but great service. The ordering process has always been smooth and on the one occasion I have had to contact their support team they were very understanding and quick to resolve the issue. As a result, they are always my first call when I am looking for something new and I will happily recommend them to my friends.”

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Posted 5 years ago

“Great products at good prices, what more can you ask for”

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Posted 5 years ago

“Was so easy to pay and used Apple Pay. Plus they have the option to keep you informed about your delivery via text message or by Facebook Messenger. When I had an issue with a previous product in the past, they were so helpful and friendly - plus they also have a number of helpful guides on their website. Always shop here for my Smart Home products!”

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Posted 5 years ago

“Quick and easy ordering process. Ordered from them for a few years now, staff are knowledgeable and helpful.”

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Posted 5 years ago

“Found them to be the cheapest price on Google and the online ordering using Paypal express checkout was superb.”

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Posted 5 years ago

“All ordered goods were delivered quickly, without any problems. I highly recommend this store”

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Posted 5 years ago

“Best prices, Í just keep coming back for more.”

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Posted 5 years ago

“fast and responsive, easy to use site”

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Posted 5 years ago

Vesternet is rated 4.8 based on 2,846 reviews