Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,846 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,846 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 12th January 2026

290

Anonymous

Anonymous // 01/01/2019

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English

“I bought first zwave devices here 7 years ago. Everything still work and I just want to add some new scenarios. Good shop, good device, good shipping.”

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Posted 5 years ago

“Excellent source of information and wide range of products at competitive pricing”

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Posted 5 years ago

“Cracking company with excellent products and service. And very quick delivery of items”

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Posted 5 years ago

“I allways get my orders in time.”

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Posted 5 years ago

“Always the first place I go to for home automation.”

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Posted 5 years ago

“Great site with fantastic, clear descriptions of all products. Always fast shipping too.”

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Posted 5 years ago

“Better price and faster delivery than Amazon. First time buyer but will definitely be using again.. Great work Vesternet!”

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Posted 5 years ago

“As usual, the support is what makes this site the best one.”

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Posted 5 years ago

“Simple site to navigate. 1st place to visit if you need devices and help. Excellent smarthome and device guides.”

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Posted 5 years ago

“Good choice of products and clear shipping and payment options.”

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Posted 5 years ago

“Comprehensive list of products, quick and easy to order.”

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Posted 5 years ago

“The original product had a manufacturing issue. The manufacture confirmed the issue and Vesternet have shipped replacements. Very satisfied with Vesternet's service.”

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Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

“A comprehensive web site gives details of a multitude of products. Helpful and prompt advice provided by Vesternet staff helped to narrow these down to the items I needed.”

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Posted 5 years ago

“Website is easy to navigate and they are the only UK based retailer to stock the product. So far so good,”

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Posted 5 years ago

“Great website, easily explained protocols with lots of variation between brands.”

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Posted 5 years ago

“Swift and efficient service as ever from Vesternet; this time a return and replacement of a faulty item without any issues.”

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Posted 5 years ago

“First time order: Item showing on stock - Ordered. Order Confirmed. Within an hour received email: item not in stock and can't tell when back in stock. Sorry Vesternet this is not good enough - Ordered via Amazon, should have done so in the first place. FE In response to Vesternet's accusation that my review violates Trustpilot's guidelines: On 09/09/2020 I did another search on Vesternet's website and the device was showing as being in stock. Emailed screen shot to David Bell at Vesternet. His reply, I quote: "That's either a cached version or it's referencing a version of the device which a user has customised." Hm... I am happy to share my Vesternet email communications with a TrustPilot representative.”

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Posted 5 years ago

“A good store, a wide selection for a smart home”

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Posted 5 years ago

“Pretty much one of few shops you can buy many z wave devices at a good price. Amazon cannot match that.”

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Posted 5 years ago

Vesternet is rated 4.8 based on 2,846 reviews