Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,865 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 12th January 2026

290

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great range of products all in one place and carry good stock, sometimes can be very difficult to get hold of anyone in technical if you require help of advise.”

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Posted 1 year ago

“I got a very useful and informative response to a question by e-mail, including references to their excellent help pages. These were well written and easy to understand. The result was that I was able to confidently select a product and to order it.”

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Posted 1 year ago

“An easy way to buy products. I have found the Fibaro products to be pretty good and the system does what I want. It seems that using the same brand is a good idea as inter-brand working still don't seem to play that well :-( Awaiting a response from Support on seeing how a Vesternet High Load Switch product parameters can be loaded from Fibaro. This should be easy!”

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Posted 1 year ago

“Competitive prices”

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Posted 1 year ago

“Always been happy with their service, wish the were a little more opinionated about what is good Vs rubbish tho!”

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Posted 1 year ago

“Uses Apple Pay that makes the purchasing experience seamless.”

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Posted 1 year ago

“Purchased products from Vesternet which has always been beneficial and to help create a reliable z-wave system.”

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Posted 1 year ago

“Straight forward shopping, devices could have setup/ driver information included”

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Posted 1 year ago

“Website is a bit slow - thought it had crashed”

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Posted 1 year ago

“Deep knowledge of home automation and objective opinions is a big plus.”

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Posted 1 year ago

“Easy shopping experience.”

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Posted 1 year ago

“The website is well laid out and therefore it is easy to find suitable products. The help pages for wiring up the devices is very useful”

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Posted 1 year ago

“Missing the user points experience..,”

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Posted 1 year ago

“Ordered with Apple Pay. Worked well”

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Posted 1 year ago

“NIce people to deal with a wide seletion of smart gear.”

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Posted 1 year ago

“Easy and fast access to stock of smart home products from leading vendors. Larger orders may not be in stock.”

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Posted 1 year ago

“Stocks Friend devices which are hard to find elsewhere”

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Posted 1 year ago

“Ordered a hub, but it has not yet arrived and is still in pending, no indication of when and why. Ordered a pulse counter, which on delivery is missing the dongle. Advice seems very good, delivery less so.”

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Posted 1 year ago

“Good product range and availabilty plus excellect online support.”

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Posted 1 year ago

“Have bought from Vesternet on several occasions. On most I have been happy with prices and delivery times, but my most recent order took weeks to deliver, I think because an item turned out to be out of stock. I didn’t need the delayed item urgently but was disappointed by the absence of any feedback.”

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Posted 1 year ago

Vesternet is rated 4.8 based on 2,865 reviews