“This company doesn't even deserve 1 star! I have been calling, emailing and sending call back requests all week now. I have car insurance that needs to be transferred onto another vehicle and i cant get it taxed or drive it because of this sham of a company. Really don't know where to go with this next. I am so frustrated with such unprofessionalism”
“I took a policy online yesterday for my car VU14LPO payed the first payment received email as attached confirmation of set up and payment and to wait 24 hours for log in details. So this morning still nothing and showing not insured. So tried to call customer service from email to be passed to 5 different people and told no record so where did my payment go and why no policy. He then said all can do is wait that is not good enough this is a total joke no policy 70 pound down and passed to 5 different people that is not good customer service and I'm left with nothing tild to wait ?”
“Send 5 times higher quotes when called they said can't do anything ask them not to renew my policy still got a email saying we haven't heard from you called them again after long que coz wait a moment and put phone down”
