“Payment / price was good/smooth . Unfortunately didn’t give me the 3rd party extension to drive other cars which I’ve had for the past 20 years of driving with multiple companies (comes in handy when car breaks down or need another car in emergency use). Had to cancel before the insurance even started £25 cancellation fee.”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise that we don't offer the driving 3rd party extension. We do appreciate any feedback our customers provide to help us continuously improve our service. Thank you.
“Extremely helpful staff. The website had an issue meaning I could not pay on-line, When I spoke to the staff member, they waved the £20 administration fee as the problem was their end.”