“very polite staff I have been a customer for a few years now and the price is great its gone up a bit but only by a couple of pounds great customer service 😀”
“I was looking for a various car insurance company finally found Vavista and I am very happy with their service. I wasn’t sure for something, so phoned them and they were very kind and helpful. I am looking forward to staying with vavista for a long time.”
“Had accident, car written off less than 24 hours after insuring car. Told I won't get any of my policy back, ripped off, had to pay £260 for one days insurance. Also paid me a grand less than cars value. Bunch of thief's.”
Hi Rich, thank you for your feedback. We are sorry to learn of your dissatisfaction regarding your recent claim. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. We would appreciate the opportunity to assist you further with this. Please email reviews@vavista.com. Thank you.
“So this is a really good insurance company, simple and easy to use online and as a new driver I had a few questions about my car insurance and was given really useful information and great customer service when I called, it’s the cheapest insurance that I got quoted so very happy with my insurance”
“I would give Vavista 3 stars but its not possible to do that and give a slightly negative review?
I've used Vavista for two years now and been very pleased.Their website its easy to navigate and had no problems with it until my renewal I needed answers to two questions and needed to contact customer service.
After a 40 minute wait I gave up and paid £66.00 more to insure with Tesco.
When will these companies learn that sometimes we don't need to be thanked for our patience and told our call is very important when clearly it isn't.
I don't like leaving negative reviews and I would reccomend this company.
But unfortunately because of my experience I'm unable to rate 5 stars.”
“They gave the best quote for my needs, as a first time driver it was really easy to understand and simple to set up. Everything was explained in detail and it was all done quickly”
