“Ordered replacement tyre for trailer arrived the next day was not expected until the Monday.Now if I can only get my husband to go and get the tyre fitted to the wheel rim”
“Good delivery time, however the nato hitch dint fit a nato eye. I would have sent it back but I was stuck so had to cut over 1/2 inch of metal out of the hitch to be able to hook up the trailer. Absolutely shocking oversight”
“Quite protracted conversations told price and availability of tilt ram @£281 on trying to order £600 ordering quite hard supplied chassis no wrong lamps sent and bull dog hitch lock wrong unfortunately the goods were delivered to me by a third party that had to purchase them so I received with no packages unable to return cost me another near £90 for correct lights and have a lock that is a very expensive paper weight no apologies or explanation's for mistakes not best impressed”
“I have not received tyres yet ! DX have twice failed to deliver, sending a text message saying"
we are unable to deliver today as expected, please arrange alternative date" no explanation why.
I have stayed in on both days awaiting delivery. They are not answering their telephone line "sorry we are unable to answer your call, pls hold" Could you please progress from your end, item ref no. 7045765143.
my requirement is urgent as i am without my trailer, and cannot deliver/collect cut wood at present.
mobile 07768 369904. thankyou”
“I needed two trailer rims urgently, I paid extra for same day dispatch, ordered before the 2pm deadline after being told items were in stock. Items were not dispatched until two days later.”
“Able to order the part on line and have it collected by the person completing my repair who was closer to the Maidstone Branch. In all a very easy and satisfactory purchase”
“Good service, the part I ordered was as expected. No fault of trident but the first delivery by DX went to the wrong address.
Trident solved the problem and all went well at the second attempt.”
“I bought a dedicated 13 pin wiring kit for my Seat Alhambra. The wiring kit was well packaged and delivered quickly. It was very competitively priced.”
