The Wedding Car Hire People Reviews

Name: The Wedding Car Hire People
Address: Unit A, 82 James Carter Road,, Mildenhall Industrial Estate, Bury St. Edmunds, Suffolk
Rating: 4.83

4.8 Rating 515 Reviews

98 %

of reviewers recommend The Wedding Car Hire People

Company Reviews

Metrics

Info

4.8

Based on 515 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Wedding Car Hire People:

The Wedding Car Hire People offering the finest selection of wedding cars for hire in the UK. See LIVE Availability. Get INSTANT Quotes. Pay Securely Online.

Visit Website

Phone:

08009550115

Email:

support@theweddingcarhirepeople.co.uk

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The Wedding Car Hire People 5 star review on 18th September 2023

Tim G

The Wedding Car Hire People 5 star review on 3rd September 2023

Michael D

The Wedding Car Hire People 5 star review on 15th August 2023

Teresa B

The Wedding Car Hire People 5 star review on 17th June 2023

Jonathan D

Anonymous

Anonymous // 01/01/2019

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“The service overall was nice and the people we spoke with were very helpful. However we did have a lot of problems with the original payment as the website was broken”

Helpful Report

“A very friendy and efficient service. Thank you”

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“Courteous and prompt replies . Queries answered to my satisfaction so I trust and hope the services on the wedding day will live up to the reputation :)”

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“Excellent prompt and friendly service”

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“This is just regards to the booking. It's all fine but I had a few problems. The " No other pick ups" was misleading as I thought it meant in addition to the ones I had already enterd and then I realised I got a quote for only one pick up. So I had to re do the form. Also, Once I had a quote I couldn't find a way of altering it without filling the whole thing in again. once I acceprted the quote I was put in touch with our car supplier which was efficient,but it came through with the wrong itinerary so I had to contact the driver and he issed me with the correct itinerary. So alls well now, and he seems nice, so fingers crossed all will be well on the day.”

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“Very happy with receiving mail quickly really fantastic prices service so far has been 100% hope this continues to on the wedding day”

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“Booking was smooth but it needs to be clearer that you don’t deal with them after initial deposit is paid. I’m now stressed that if supplier fails to supply car I have no clear idea who I deal with.”

Helpful Report

Hi Patrica, thanks for taking the time to leave a positive review of our service. You should have received an email from us with the contact details of the driver/owner of the vehicle. If you cannot locate this email please check your spam folder or get in touch with us and we’ll resend. Our phone lines are open 9 to 5 Monday to Friday and 9 to 1 on Saturday. Call us on 08009550115 or email us at support@theweddingcarhirepeople.co.uk Kind regards Charlotte

“Great communication.”

Helpful Report

“Only booked so far online were able to look at lots of different cars , booked was fairly easy except difficulty in payment but this was sorted out very quickly by someone teleponing me & didi it very easily over the phone . They then sent email to claify details on a form which was good . Will do another review after we have Completed the day. Very happy so far .”

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“Excellent service. Surprisingly thorough for a company that is effectively a 'middle man'. Splendid approach to what they do, both by email and telephone.”

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“Selecting a car from the website was so easy. Quotes reasonable. Ease of access. Excellent choice of cars. Happy with service.”

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“Easy to book and get quotes.”

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“Thankyou so much for your help, the cars are beautiful and the booking system is easy. Highly recommend this company for your Wedding/ occasion car.”

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“The website is user friendly and informative and a good choice of vehicles in a wide price bracket.”

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“Great service”

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“charged £25 despite cancelling within 24 hours, don’t book unless you’re absolutely sure.”

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Hi Chantelle, I'm dissappointed to recieve a negative review about our generous cancellation policy. We put a lot of work in to each and every every booking, discussing and planning the itineray to your requirements and processing the booking, we also have costs associated too, so it's only fair that we are paid for that work. We immediately refunded your reservation fee upon your request, minus our £25 admin charge, when you changed your mind due your rather already booking a vehicle for you. We understand that situations arise where a customer needs to cancel, so we have a cooling off period and many other options to help. Kind regards Charlote

“All has been great so far, very happy with the service”

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“Easy to book. Helpful staff. On time. Professional. Beautiful vehicle.”

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“Julie and Chloe were really friendly and helpful when I needed help filling out the online form”

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“So far my dealings The Wedding Car Hire People has been very positive, they have been very quick in responding to any questions we have had. And finding the right car, that my daughter wants for her big day.”

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The Wedding Car Hire People is rated 4.8 based on 515 reviews