The Scanner Shop Reviews

Name: The Scanner Shop
Rating: 4.80

4.8 Rating 128 Reviews

96 %

of reviewers recommend The Scanner Shop

Company Reviews

Metrics

4.8

Based on 128 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the scanner arrived promptly as ordered. However whilst the despatch note showed that the software had been sent this was not the case. An initial query revealed that software is not sent out straight away (despite the notification). I suggested that the procedure used was misleading and should be changed. This non-plussed the customer service responder. However the whole matter has been sorted satisfactorily by a second person, who has referred the procedural problem for rectification.”

Helpful Report

Posted 2 years ago

“Prompt, efficient service & great value for money.”

Helpful Report

Posted 2 years ago

“excellent range of products, reasonable information, reliable service, prompt delivery”

Helpful Report

Posted 2 years ago

“Overall a very good experience. I found the website gave more than enough information about the scanner and it arrived promptly, well packaged. Am still getting to grips with the software but the Quickscan works well and if any need a bit more work to remove dirt etc I rescan and use the IntelliScan function. Speed of scanning is very acceptable. The Quickscan software looks a bit out of date and suggests a much-exaggerated size for files but it works OK. I got a free upgrade of the more comprehensive IntelliScan software.”

Helpful Report

Posted 3 years ago

Hello, Thanks for your positive review! We're glad to hear that you were able to navigate our site easily and were pleased with delivery. If you need any assistance with product set-up, please let us know!

Posted 3 years ago

“great advise given, advice + product worked wonderfully to solve the scanner issues - thank you so much”

Helpful Report

Posted 3 years ago

“Ordered my Canon scanner from the Scanner Shop. The website was easy to navigate & sales staff were very helpful in pointing me in the right direction. Really pleased with the scanner, and it fulfils my needs.”

Helpful Report

Posted 3 years ago

Thank you for your kind review Beth!

Posted 3 years ago

“The Scanner Shop were helpful and answered all my questions. I bought a Kodak scanner and was really pleased, set it up no problem”

Helpful Report

Posted 3 years ago

“Brilliant!”

Helpful Report

Posted 3 years ago

The Scanner Shop is rated 4.8 based on 128 reviews