The Scanner Shop Reviews

Name: The Scanner Shop
Rating: 4.75

4.8 Rating 178 Reviews

95 %

of reviewers recommend The Scanner Shop

Company Reviews

Metrics

4.8

Based on 178 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

The Scanner Shop 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

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“The initial setup is not supported by the company”

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Posted 4 years ago

“Good price and extremely fast delivery - excellent service.”

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Posted 4 years ago

“Exactly as required, good price, speedy delivery, absolutely no hassle. Will definitely use again when needed.”

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Posted 4 years ago

“Very quick”

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Posted 4 years ago

“First class web site, check-out and delivery. Highly recommended.”

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Posted 4 years ago

“Product needed urgently and delivered next day as promised. Good quality item.”

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Posted 4 years ago

“Very quick service and a timely delivery service. I actually order one item incorrectly and it was rectified with no quibbles.”

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Posted 4 years ago

“Fantastic service.”

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Posted 4 years ago

“Scanner arrived promptly, safely and works brilliantly.”

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Posted 4 years ago

“The Scanner Shop was excellent to deal with, very simple transaction and super fast delivery. The website is easy to follow and once the order was placed communications regarding delivery were first class. I would definitely shop on this site again.”

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Posted 4 years ago

“the scanner arrived promptly as ordered. However whilst the despatch note showed that the software had been sent this was not the case. An initial query revealed that software is not sent out straight away (despite the notification). I suggested that the procedure used was misleading and should be changed. This non-plussed the customer service responder. However the whole matter has been sorted satisfactorily by a second person, who has referred the procedural problem for rectification.”

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Posted 4 years ago

“Prompt, efficient service & great value for money.”

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Posted 4 years ago

“excellent range of products, reasonable information, reliable service, prompt delivery”

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Posted 4 years ago

“Overall a very good experience. I found the website gave more than enough information about the scanner and it arrived promptly, well packaged. Am still getting to grips with the software but the Quickscan works well and if any need a bit more work to remove dirt etc I rescan and use the IntelliScan function. Speed of scanning is very acceptable. The Quickscan software looks a bit out of date and suggests a much-exaggerated size for files but it works OK. I got a free upgrade of the more comprehensive IntelliScan software.”

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Posted 4 years ago

Hello, Thanks for your positive review! We're glad to hear that you were able to navigate our site easily and were pleased with delivery. If you need any assistance with product set-up, please let us know!

Posted 4 years ago

“great advise given, advice + product worked wonderfully to solve the scanner issues - thank you so much”

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Posted 4 years ago

“Ordered my Canon scanner from the Scanner Shop. The website was easy to navigate & sales staff were very helpful in pointing me in the right direction. Really pleased with the scanner, and it fulfils my needs.”

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Posted 4 years ago

Thank you for your kind review Beth!

Posted 4 years ago

“The Scanner Shop were helpful and answered all my questions. I bought a Kodak scanner and was really pleased, set it up no problem”

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Posted 4 years ago

“Brilliant!”

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Posted 4 years ago

The Scanner Shop is rated 4.8 based on 178 reviews