The Journal Shop Reviews

Name: The Journal Shop
Rating: 4.66

4.7 Rating 105 Reviews

91 %

of reviewers recommend The Journal Shop

4.7

Based on 105 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About The Journal Shop:

We believe in Good Things, Always. The Journal Shop is a collection of all things stationery and paper goods that we love, use, and care for. Deeply inspired by our trips to Japan and our affection for their craftsmanship and culture, we brought together designs for your desk and home from all over the globe that we hope will bring you joy and comfort while sparking your curiosity and creativity.

Visit Website

Phone:

020 4538 3941

Email:

info@thejournalshop.com

Location:

Unit 6, Boxpark, 2-10 Bethnal Green Road
E1 6GY

Write Your review

Tell us how The Journal Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Journal Shop 4 star review on 30th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quickly packaged and shipped. International shipping was quick. Updates regularly received”

Helpful Report

Posted 3 years ago

“Its got very meaningful products. Love it.”

Helpful Report

Posted 3 years ago

“Excellent service with fast delivery. Thank you”

Helpful Report

Posted 3 years ago

“… love Midori (the name of my daughter in law) + have bought from The Journal Shop for years. Pax sally-ann marchan”

Helpful Report

Posted 3 years ago

“Always get a CIAK diary here. Top quality service. Fast delivery. Thank you.⁰”

Helpful Report

Posted 3 years ago

“What can I say, they made it right - they got the correct product to me, apologised for the error, and waived me needing to return the item as it wasn't my mistake to begin with.”

Helpful Report

Posted 3 years ago

“Great service from the Journal Shop - I had a small problem with my order and it was resolved really quickly and without any fuss. Really brilliant customer service and total confidence in them from start to finish. Plus the items I ordered are first class - will denfinately be buying from them again in the future.”

Helpful Report

Posted 3 years ago

“I was worried that the forthcoming postal strike meant I wouldn't see my order for ages but it was promptly dispatched and I received the item two days before the strike. Splendid stuff!”

Helpful Report

Posted 3 years ago

“All the items I ordered were of very good quality delivered quickly and very well packaged. I will use them again.”

Helpful Report

Posted 3 years ago

“Really nice stuff, promptly delivered. What else can you ask for?”

Helpful Report

Posted 3 years ago

“Perfect, the album is gorgeous!”

Helpful Report

Posted 3 years ago

“My go to for quality stationery and planners”

Helpful Report

Posted 3 years ago

“Gorgeous shop!”

Helpful Report

Posted 3 years ago

“Great service. Happy to order again.”

Helpful Report

Posted 3 years ago

“Simple and straightforward, thank you :-)”

Helpful Report

Posted 3 years ago

“Years ago at a conference here in London, I was given a very practical leather holder containing an A7 notepad, then last week searching for the same notepad, I was amazed to find that the Journal Shop sold the same product, enabling me to revive my gift. The Hightide A7 notepads contain very good quality paper, so can be written on both sides. They were easy to order and arrived well wrapped and on time.”

Helpful Report

Posted 3 years ago

“Amazing service very happy”

Helpful Report

Posted 3 years ago

“I have been using this shop for years. I love their assortment, although stock sells out fast. I also like taking advantage of their free postage option, nice.”

Helpful Report

Posted 3 years ago

“Great company, fast delivery, well packaged and good prices. Will order from them again”

Helpful Report

Posted 3 years ago

“First rate service - will be shopping with The Jurnal Shop again”

Helpful Report

Posted 3 years ago

The Journal Shop is rated 4.7 based on 105 reviews