The Independent Pharmacy Reviews

Name: The Independent Pharmacy
Address: 14 - 16 Dixon Road, Brislington, Bristol, Bristol
Rating: 4.87

4.9 Rating 13,255 Reviews

97 %

of reviewers recommend The Independent Pharmacy

4.9

Based on 13,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing these team really good service and the products actually works.”

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Posted 1 year ago

“Are always very quick to respond to any queries you may have. And very helpful”

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Posted 1 year ago

“Average to good”

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Posted 1 year ago

“Excellent service and items great value.”

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Posted 1 year ago

“Once again, a very prompt and efficient service from online order through to delivery, and I only opted for the standard delivery. Thanks to the IP Team. David”

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Posted 1 year ago

“Excellant prompt service - got my items the very next day. Highly recommended”

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Posted 1 year ago

“Very happy”

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Posted 1 year ago

“Good prices and usually a discount as well - excellent service and quick delivery - and emails to check if need to reorder - no need to use customer service yet”

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Posted 1 year ago

“Thank you for a really great service,so easy to use your website.”

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Posted 1 year ago

“Easy straightforward ordering process, fast tracked delivery & reasonable prices.... ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Thank you 😊”

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Posted 1 year ago

“Excellent service as always”

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Posted 1 year ago

“Easy process from start to finish, exactly what I ordered and not some random alternative, speedy delivery. Very happy indeed”

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Posted 1 year ago

“Very good service supported by detailed advice on medical condition”

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Posted 1 year ago

“rather annoying having to submit the same information everytime I place an order, now asking for photo of problem area !”

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Posted 1 year ago

Hi Keith Thank you for your feedback, we completely understand that it can feel repetitive to provide the same information with each order, and we do appreciate your patience. As a regulated healthcare provider, we’re required to ensure that any medication we prescribe continues to be safe and clinically appropriate at the time of each order. This includes reviewing any relevant medical conditions, and changes in symptoms, and where necessary requesting images to help our prescribers assess progress or rule out complications. While we understand it may feel inconvenient, these checks are part of our duty to prioritise your safety and well-being. If you were to visit your GP or a High Street Pharmacy they would request to view the affected area prior to dispensing any medication, so this is a replication of the same process. If you ever need help navigating the process more easily, our team is always here to support you. Thank you again for raising your concerns , we’re always looking to improve the experience while maintaining the highest standards of care, our support team have reached out to you directly.

Posted 1 year ago

“Very easy and straightforward order process. Great communication and service is always good.”

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Posted 1 year ago

“Once we received doctors report and issued to you my Evoral patches were sent immediately”

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Posted 1 year ago

“The best thank u”

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Posted 1 year ago

“easy, quick, efficient supplier of medications”

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Posted 1 year ago

“Excellent service, the item arrived in 2 days, they follow everything up with emails, really professional, will definitely use again.”

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Posted 1 year ago

The Independent Pharmacy is rated 4.9 based on 13,255 reviews