The Independent Pharmacy Reviews

Name: The Independent Pharmacy
Address: 14 - 16 Dixon Road, Brislington, Bristol, Bristol
Rating: 4.87

4.9 Rating 13,119 Reviews

97 %

of reviewers recommend The Independent Pharmacy

4.9

Based on 13,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Very thorough, interested in why you are taking the medication to ensure there isn’t anything more suitable- quick delivery”

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Posted 1 year ago

“My medication causes constipation these Dulcolax are brilliant and work quick........”

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Posted 1 year ago

“The service was very good and order arrived very quick.”

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Posted 1 year ago

“Very good fast delivery”

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Posted 1 year ago

“Vagifem vaginal helps me with my vaginal dryness, I am very pleased with its use”

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Posted 1 year ago

“Easy ordering, quick delivery”

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Posted 1 year ago

Good Afternoon, Thank you for providing us with your feedback. We have noted the content of your review, but the rating you have given us does not appear to correspond with your feedback? We are keen to understand if there is anything we can do to help or anywhere we could have improved if you were unhappy with our service, so our Customer Services Team have sent a message to the email account you have registered with us to find out some more information from you. We look forward to helping you.

Posted 1 year ago

“Excellent professional response”

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Posted 1 year ago

“Easyll clear to use website Quick delivery”

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Posted 1 year ago

“These are the only pain medication which works for me, luckily i do not suffer from pain frequently, but when I do, these are the tablets I reach for, so always need a packet in medicine cabinet, [& a packet in motorhome too]”

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Posted 1 year ago

“The product is fine, delivery was good but please be aware you will be bombarded with emails after purchase even after unsubscribing.”

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Posted 1 year ago

Hi Jenny, Thanks for the feedback, we appreciate the opportunity to support our customers with any concerns. We are sorry to hear that you felt 'bombarded' by the number of emails you received. To offer some guidance, with every order we send 'Transactional' emails which confirm that an order has been received and dispatched, we then send a post purchase email which contains important information on the product you have purchased to demonstrate duty of care as a fully regulated Online Pharmacy. We also send out a follow-up email shortly after a parcel has been dispatched to check everything has been ok with your order when you receive it, which you can respond to if you experience any issues. This helps us ensure that any problems with orders can be resolved promptly or any questions which you have can be answered. Our intention is never to overwhelm customers with the emails we send, but simply to offer a robust line of support, which is appropriate and measured for the nature of business which we Operate. Once you unsubscribe from our emails, you will only receive the transactional emails related to your purchases, so if there has been an issue here our Customer Services team will reach out to you to try to resolve this for you.

Posted 1 year ago

“Very easy to order , my product that I ordered came in a couple of days, I highly recommended Independent Pharmacy.”

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Posted 1 year ago

“Quick, easy and efficient.”

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Posted 1 year ago

“Great service, On-time delivery and lots of advice and recommendations from doctor”

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Posted 1 year ago

“Prompt response from online pharmacy. Quick delivery with tracking info supplied”

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Posted 1 year ago

“I am very impressed by the service ,speedy delivery,professional information and support”

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Posted 1 year ago

“Great and excellent service”

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Posted 1 year ago

“Item took a bit longer to receive than expected. Yet to analyse the results.”

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Posted 1 year ago

“My Pharmacy could not dispense Nystan but The INdependant Pharmacy could & did. Got it to me quickly a good service.”

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Posted 1 year ago

“Very quick to get your prescription out and like the fact they do checks on you....”

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Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

The Independent Pharmacy is rated 4.9 based on 13,119 reviews