The Independent Pharmacy Reviews

Name: The Independent Pharmacy
Address: Unit 19 - 20 Bonville Business Centre, Dixon Road, Brislington, Dixon Road, Bristol, Bristol
Rating: 4.87

4.9 Rating 8,418 Reviews

97 %

of reviewers recommend The Independent Pharmacy

4.9

Based on 8,418 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service”

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Posted 6 months ago

“Very pleased with the service; will happily use them again.”

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Posted 6 months ago

“Thanks for my cream really helped my skin , definitely purcase again quick delivery”

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Posted 6 months ago

“Delivered by the date they said”

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Posted 6 months ago

“A legitimate site with reasonable prices. Ordered and delivery came quickly.”

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Posted 6 months ago

“The delivery was late arriving but I think it was out of your control.”

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Posted 6 months ago

Hi David Thank you for leaving your review, we love to hear from all of our patients at this helps us know how we can improve the service that we offer. I am very sorry to hear that your parcel has not yet arrived and that this is the first we have heard of this. All of our delivery services are provided by trusted nationwide services which offer tracking on all orders for security and convenience. Given the nature of the products that we provide, we understandably want to ensure deliveries are sent using reputable couriers, that offer tracked and insured services so that your medication is received in the condition intended, to the right patient. Customer satisfaction is important to us here at the independent pharmacy and I want to ensure you have a positive experience with us, therefore a member of our support team will be in contact with you shortly to help resolve this matter to your satisfaction.

Posted 5 months ago

“I am still trying it don’t know yet”

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Posted 6 months ago

“Had my prescription even when nowhere else did. Arrived very quickly. Giving 4 stars as the price for the medication was higher than other places I’ve found. Overall would recommend.”

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Posted 6 months ago

“Good service”

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Posted 6 months ago

“Order dealt with promptly and arrived on time.”

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Posted 6 months ago

“The pharmacy had the products I required. The questions asked were reasonable. The product items were delivered in a reasonable timeframe. No complaints.”

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Posted 6 months ago

“The medication arrived in good time and was as I ordered.”

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Posted 6 months ago

“Easy to assess and order what you need and next day delivery meant no fuss!”

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Posted 6 months ago

“Great service but drops were expensive NHS couldn’t get the drops Easy to order and came when they said I would use again”

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Posted 6 months ago

“very fast and efficient”

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Posted 6 months ago

“Update..parcel eas received after I got phonecall from customer service. Was obviously bad post man as he left the parcel close by my house with no note through letter box. The parcel was small enough to go through letter box. So the Update was bad postage service and no fault to the pharmacy. My apologies.”