The Independent Pharmacy Reviews

Name: The Independent Pharmacy
Address: Unit 19 - 20 Bonville Business Centre, Dixon Road, Brislington, Dixon Road, Bristol, Bristol
Rating: 4.87

4.9 Rating 8,273 Reviews

97 %

of reviewers recommend The Independent Pharmacy

4.9

Based on 8,273 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A slightly tedious process of checking medical history just for ibuprofen gel, however, the service was very good so will use it again.”

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Posted 5 months ago

“Great online shopping capability. Quick delivery and excellent value for the products available. Not so good for diabetic medication, hence the 4 stars instead of 5.”

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Posted 5 months ago

“Good service”

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Posted 5 months ago

“I've been using Independent Pharmacy for some years now and they're great. My order always goes smoothly and items arrive promptly.”

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Posted 5 months ago

“The process of explaining symptoms was quite straightforward and as I was asking for medication I had used before I was confident in purchasing it in this way.”

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Posted 5 months ago

“Very good. Delivery on time.”

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Posted 5 months ago

“Very prompt and efficient service.”

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Posted 5 months ago

“Prompt delivery - good quality medication . Price has increased significantly”

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Posted 6 months ago

“As described, quick delivery”

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Posted 6 months ago

“Easy site to navigate and goods arrived quickly”

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Posted 6 months ago

“Brilliant service”

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Posted 6 months ago

“Very pleased with the service; will happily use them again.”

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Posted 6 months ago

“Thanks for my cream really helped my skin , definitely purcase again quick delivery”

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Posted 6 months ago

“Delivered by the date they said”

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Posted 6 months ago

“A legitimate site with reasonable prices. Ordered and delivery came quickly.”

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Posted 6 months ago

“The delivery was late arriving but I think it was out of your control.”

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Posted 6 months ago

Hi David Thank you for leaving your review, we love to hear from all of our patients at this helps us know how we can improve the service that we offer. I am very sorry to hear that your parcel has not yet arrived and that this is the first we have heard of this. All of our delivery services are provided by trusted nationwide services which offer tracking on all orders for security and convenience. Given the nature of the products that we provide, we understandably want to ensure deliveries are sent using reputable couriers, that offer tracked and insured services so that your medication is received in the condition intended, to the right patient. Customer satisfaction is important to us here at the independent pharmacy and I want to ensure you have a positive experience with us, therefore a member of our support team will be in contact with you shortly to help resolve this matter to your satisfaction.

Posted 5 months ago

“I am still trying it don’t know yet”

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Posted 6 months ago

“Had my prescription even when nowhere else did. Arrived very quickly. Giving 4 stars as the price for the medication was higher than other places I’ve found. Overall would recommend.”

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Posted 6 months ago

“Good service”

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Posted 6 months ago

“Order dealt with promptly and arrived on time.”

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Posted 6 months ago

The Independent Pharmacy is rated 4.9 based on 8,273 reviews