The Independent Pharmacy Reviews

Name: The Independent Pharmacy
Address: 14 - 16 Dixon Road, Brislington, Bristol, Bristol
Rating: 4.87

4.9 Rating 13,040 Reviews

97 %

of reviewers recommend The Independent Pharmacy

4.9

Based on 13,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear, simple, efficient! My first choice! Also, without excessive advertising and promotions!”

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Posted 5 months ago

“Recommend”

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Posted 5 months ago

“Ordered many times and never had any issues. Delivery is fast and discreet. They were also very helpful when I accidentally had something sent to my old address. Overall highly recommend!”

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Posted 5 months ago

“Excellent customer service, prompt delivery and good prices, I will buy from them again.”

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Posted 5 months ago

“Excellent service, goods with me within a couple of days. Site easy to navigate”

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Posted 5 months ago

“I'm very happy with this pharmacy for what I needed for my very painful ear.thevdrops are really good and work quickly.fast delivery to witch is great when you in pain.”

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Posted 5 months ago

“Great customer service. Answered my query and dispatched my order quickly. Will use them again and would recommend.”

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Posted 5 months ago

“Easy to order, arrived promptly.”

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Posted 5 months ago

“The independent chemist staff are very good and products good also”

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Posted 5 months ago

“Very helpful. Providing both my NHS prescriptions and occasional over the counter items. Thank you.”

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Posted 5 months ago

“They always deliver what I need when I need it really quickly and really efficiently. Would give 10 stars if I could.”

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Posted 5 months ago

“The information given regarding the medication I was purchasing was very comprehensive to help you to know exactly what you were buying and all the issues of concern. Delivery very quick.”

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Posted 5 months ago

“I find them very effective.”

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Posted 5 months ago

“A lot of info, fast delivery and a good discount.”

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Posted 5 months ago

“Fast and friendly, everything good.”

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Posted 5 months ago

“I would like you to stop pestering me with these surveys.”

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Posted 5 months ago

Hi Ian, Thanks for the feedback, we appreciate the opportunity to support our customers with any concerns. To offer some guidance, with every order we send 'Transactional' emails which confirm that an order has been received and dispatched, we then send a post purchase email which contains important information on the product you have purchased to demonstrate duty of care as a fully regulated Online Pharmacy. We also send out a follow-up email shortly after a parcel has been dispatched to check everything has been ok with your order when you receive it, which you can respond to if you experience any issues. This helps us ensure that any problems with orders can be resolved promptly or any questions which you have can be answered. Our intention is never to overwhelm customers with the emails we send, but simply to offer a robust line of support, which is appropriate and measured for the nature of business which we Operate. Once you unsubscribe from our emails, you will only receive the transactional emails related to your purchases, so if there has been an issue here our Customer Services team will reach out to you to try to resolve this for you.

Posted 5 months ago

“good value & great service”

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Posted 5 months ago

“FAST, EFFICIANT AND FAIR PRICE”

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Posted 5 months ago

“The product is perfect 👌”

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Posted 5 months ago

“Such an easy way to shop , only down side is that somethings you can't order more than 2 packs. Prices are very good.”

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Posted 5 months ago

The Independent Pharmacy is rated 4.9 based on 13,040 reviews